Customer Ratings & Reviews
- Model:
- 77-82373
- |
- SKU:
- 6439192
Customer reviews
Rating 3 out of 5 stars with 194 reviews
(194 customer reviews)Rating by feature
- Value2.8
Rating 2.8 out of 5 stars
- Quality3.1
Rating 3.1 out of 5 stars
- Ease of Use3.0
Rating 3.0 out of 5 stars
Customers are saying
Customers recognize the Alpha Flex Series Screen Protector's ease of use and high quality, with many praising its protective capabilities and snug fit. However, some users experienced challenges with installation, citing issues with adhesion and the formation of bubbles. Difficulties in applying the screen protector and its tendency to lift at the edges were also noted by some customers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Protection
Rated 3 out of 5 stars
Great against scratches
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better options available, overtime the sides get loose and trap dirt, protection is good against scratches and minor cracks but if still recommended a glass one instead. If you drop your phone quite often ; I don’t recommend this one
No, I would not recommend this to a friend - Cons mentioned:Application
Rated 1 out of 5 stars
Junk-Do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy. This is junk which is surprising for an Otterbox product. Bought two of these for two new phones and the application design they have come up with is a nice concept but did not work correctly. Both of them after following the instructions and using the squeegee tool to apply to the screen initially seemed to work until you try to remove the tool and backing which for both still pulled the protector back of the screen causing it to crease and turning this into a stressful mess that initially looked horrible on the screen and then peeled off shortly. These are in the trash now and I am out 80$. Will not buy any screen protectors like this again. I
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your troubles with your Alpha Flex screen protectors! It's certainly unusual to hear that your screen protectors are sticking to the application layers, and we'll be sure to let our design team know about your experience. We do have a great warranty, but we usually require that you still have your products in hand to file a claim. Please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we'd be happy to see what we can get done for you.
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection, Quality
Rated 5 out of 5 stars
Just Do It
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It absolutely does what it promised. It has fallen, face down, at least 4 times. Because of this Otter box, no breakage, not a scratch. I have lots of beautiful cases. I prefer to protect my phone than have to send it for replacement. Get one today. Best Buy will even install it with a patient smile on their face. Just do it.
I would recommend this to a friend Rated 3 out of 5 stars
Avoid if possible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only buy if you willing to get someone else to place. The videos made it look easy but I prefer Zagg hands down but shamefully not in stock. So I got this one , had to go back because the second peel broke when taking it off. After it was place by Bestbuy stuff its on it and looks decent but still some bubbles since its flexible
No, I would not recommend this to a friendRated 2 out of 5 stars
Bought this 2 times
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this 2 times and couldnt figure how to get this on my phone. So i wont be buying again
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're so sorry to hear you've had such a discouraging experience with the Alpha Flex screen protector. We're including a link to our YouTube video that demonstrates the application process. If you're in need of a brand-new warranty replacement for a fresh start, just give our friendly Otters a call at 1-855-688-7269 and we'll be glad to help get one in the works!
https://www.youtube.com/watch?v=NdkXsfeKwRU
Best,
OtterBox Customer Support
- Cons mentioned:Bubbles
Rated 3 out of 5 stars
Okay but not worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It covers the screen but still has pockets of bubble even after you hace cleaned your phone.
No, I would not recommend this to a friend - Cons mentioned:Installation
Rated 4 out of 5 stars
Good protector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with phone. Took a couple of times to get it on right. At first, it looked like bubbles under the protector, but somehow they disappeared. Also Best Buy wanted 8 dollars to put it on for me. I asked if there was charge for walking so disappointed from them trying to make more money.
I would recommend this to a friend Rated 5 out of 5 stars
Good screen protector
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice screen protector to help keep cellphone screen from getting scratched.
I would recommend this to a friendRated 3 out of 5 stars
S21 Ultra Screen Protector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 but one had paper stuck towards the bottom. Taking it back for exchange. The plastic surround install part makes it somewhat simpler to install however it still affects the edges slightly. Seems fairly expensive but it's also a brand new phone and accessories are limited.
No, I would not recommend this to a friend- Cons mentioned:Screen protector
Rated 4 out of 5 stars
Watch Otterbox Web Video
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'd suggest the customer watches installation video on Otterbox website. Giving it only 4 stars because it comes with just one screen protector. Many brands provide more than one. It does work with the ultrasonic fingerprint scanner so that's definitely a huge positive.
I would recommend this to a friend - Cons mentioned:Installation
Rated 1 out of 5 stars
Otterbox Screen Protector Samsung S21 Ultra 5g
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on 4/15/2021 the OtterBox - Alpha Flex Series Screen Protector for Samsung Galaxy S21 Ultra 5G - Clear and had AT&T put it on and the it doesn't work as it says it would. the thing has bubbles and now its peeling at the bottom and the left top corner. This was a mistake and I paid 39.99 plus tax making it like somewhere near 43.30. It say that it ease to install then why would it have bubbles and peeling now. It's been like almost now 3 weeks since it was put on the phone. I'm going to send a review to otter box too. I'd like to get a refund but I'm not sure if I can get one.
No, I would not recommend this to a friend - Pros mentioned:Protection
Rated 4 out of 5 stars
Otter Box - Alpha Flex Series Screen Protector S21
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otter Box overall has good products; I can't complain. Easy to install, with no issues. After a week of use, the Screen proctor is still doing its job (dropped phone over 12 times). In six months, I will repost feedback.
I would recommend this to a friend - Pros mentioned:Fit, Protection
Rated 5 out of 5 stars
Works fine - pricey but so is the s21 it protects
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BestBuy installed it so that was easy. Needed to reset fingerprint for read, but everything works fine and looks good. Fits perfect with otter defender pro and gives extra protection.
I would recommend this to a friend - Pros mentioned:Ease of use, Protection
Rated 5 out of 5 stars
Best then the others
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out of all the screen protectors this one is the easiest to install and best protection.. it not overly expensiv and I will use these going forward on my devices
I would recommend this to a friend - Pros mentioned:Ease of use, Quality
Rated 5 out of 5 stars
Excellent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best screen protector for this phone. Its easy to put on and can hald alot of abuse.
I would recommend this to a friend - Cons mentioned:Application, Screen protector
Rated 1 out of 5 stars
Total failure! Do not buy!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT buy! Complete junk. Screen protector would not even separate from it’s backing for application. It was a complete and utter failure.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your troubles with your Alpha Flex screen protector! It's certainly unusual to hear that your screen protector is sticking to the application layers, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so we'd be more than happy to get you a replacement screen protector. Feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
- Cons mentioned:Screen protector
Rated 1 out of 5 stars
Don't buy, low quality for ridiculous price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The setup for this should be really simple, but even doing all the steps right, you end up with a ridiculous amount of bubbling under the screen that doesn't resolve, and the fingerprint sensor doesn't work correctly, even after you redo it. The amount of money charged for this is ridiculous, considering the low-quality garbage results.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Nice and easy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the guys install this as I have never used a screen protector before. Seemed to go on pretty easy and lined up well with my otterbox case.
I would recommend this to a friend Rated 3 out of 5 stars
Screencover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like that it comes with a phone holder to help install the screen but no matter what i didnt I couldnt get all of the bubble out and its flimsy. Id rather have the tempered glass for the high cost of this
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your troubles with installing your Alpha Flex! It's odd to hear that you're experiencing bubbles after applying it, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement screen protector. Give us a call at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
Rated 4 out of 5 stars
Its protected my phone so far
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, i dont really like these new style screen protectors as much as i like the tempered glass ones, they all make the phone feel kind of cheap and so far the longest ive gone without needing a replacement has been two weeks.. the fit on my device doesnt feel right either, the protectors bottom edge is literally right below where the home bar is for gesture controls and my finger always gets caught on the edge trying to use samsung pay. At least best buy replaces them for free or else i would end up spending as much as i did on my phone replacing protectors over the course of my devices life
No, I would not recommend this to a friend


