Customer Ratings & Reviews
- Model:
- 77-82373
- SKU:
- 6439192
Rating by feature
- Value
Rating 2.8 out of 5 stars
- Quality
Rating 3.1 out of 5 stars
- Ease of Use
Rating 3.0 out of 5 stars
Customers are saying
Customers recognize the Alpha Flex Series Screen Protector's ease of use and high quality, with many praising its protective capabilities and snug fit. However, some users experienced challenges with installation, citing issues with adhesion and the formation of bubbles. Difficulties in applying the screen protector and its tendency to lift at the edges were also noted by some customers.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Installation
Very bad! Don't buy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had these on my phone less than 2 weeks and they have gouges in them. Very poor never had a screen protector get gouges this soon after application.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that your Alpha Flex has gotten gouged up! We appreciate your feedback, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement screen protector. Feel free to call us at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
- Pros mentioned:Ease of use
Easy!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install, and it doesn't change the touch sensitivity at all. Fingerprint works too. I highly recommend trying this one, install it yourself with ease.
I would recommend this to a friend Tried - and failed to put it on.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sorry, but we're obviously too much of a putz to put this screen on. We followed the instructions to the letter and must have peeled the actual protector off the cover, and it ended up anywhere but on the screen of the telephone. Then again, if we're too clumsy to put it on? How about the others who bought it? All Mr. Fix-it? Yes, OtterBox is a brand we trust and buy, as we bought the OtterBox case (and it works), but this is one station too far.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you had troubles installing your Alpha Flex screen protector! The good news is, we have a great warranty, so give us a ring at 1-855-688-7269, and we'd be more than happy to get you taken care of with a replacement screen protector. We also have a helpful installation video on that product page. You can watch that here: https://youtu.be/meT2obJtuFs
Best,
OtterBox Customer Service Team
- Pros mentioned:Ease of use
Bubbles..watermarks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome...easy instructions...when you first install it, it will have bubbles and look weird. Give it 2-3 days and it will be clear as your original screen
I would recommend this to a friend - Cons mentioned:Screen protector
Money and time wasted
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up ordering a screen protector (and spent an additional $40) from another company because this one would not separate from the backing, and got ripped.
No, I would not recommend this to a friend Doesn't fit properly
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This screen protector doesn't fit correctly. The sides don't round down with the phone so there is a border that just gets yucky dust particles stuck to it. It isn't very thick either. Overpriced.
No, I would not recommend this to a friend- Cons mentioned:Bubbles
Poor quality for high price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Leaves streaks and bubbles that don't come out. Did the instructions exactly and tried reapplying. Nothing worked.
No, I would not recommend this to a friend - Cons mentioned:Screen protector
Don't waste your time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Should have listened to the other reviews. Screen protector, even when following directions will not come off of the sticker. Janky, not worth it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about the troubles you're having with the installation of your Alpha Flex! It's odd to hear that your screen protector isn't coming off the applicator. The good news is, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement Alpha Flex. Give us a ring at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
Garbage absolutely garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely terrible garbage, I will be returning this product as soon as possible. It destroyed itself before I could even apply it to my phone. I followed the instructions to the t, I want that to be very clearly noted. I did exactly as the packaging instructs and the protective film refused to separate from the screen protector resulting in damage. This product costs entirely too much to have manufacturing defects of this variety.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
The Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Watch the video and do everything exactly the same. By far the easiest and best way to put on a screen protector.
I would recommend this to a friend - Cons mentioned:Installation
Screen protector
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ver hard to put on had to buy different brand. Otterbox usually has great products this however was not one of them.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Sorry to hear of the screen protector struggles, Phillip. Were you able to finally get the Alpha Flex situated on your S21 Ultra 5G? If you're in need of any Otter assistance, please feel welcome to give us a call at 1-855-688-7269 and we'll get right on the case! And if it helps the cause, here's a link to our official Alpha Flex install video on YouTube:
https://www.youtube.com/watch?v=meT2obJtuFs
Best,
OtterBox Customer Service Team
- Pros mentioned:Quality
Great product!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels like it's not there but feels super protective too. The quality of it is the best screen protector I've ever felt
I would recommend this to a friend - Pros mentioned:Protection
does the job
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.protected my phone's screen just fine. wish the products had glass and not plastic.
I would recommend this to a friend - Cons mentioned:Adhesion
Not usable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inside of the protector was covered with visible swirls of adhesive. Not even close to see-through.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Swirls of adhesive were most definitely not in the design plans for the OtterBox Alpha Flex Screen Protector, and we're sorry you've had such a visually out-of-control experience with yours. A brand-new warranty replacement should clear things right up, so feel free to give our friendly Otters a call at 1-855-688-7269, and we'll be glad to help get one in the works!
Best,
OtterBox Customer Service Team
- Pros mentioned:Quality
Phone protection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product use in the past never disappoints, they out it on your phone and with good timing
I would recommend this to a friend - Cons mentioned:Application
Not easy to do
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The application did not work for me and I had to throw it away. Have someone in the store do it.
No, I would not recommend this to a friend Stick with the OtterBox not the glass
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Truly disappointed in a product by a brand that's so well known for durability didn't last but a week and a half.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that your Alpha Flex didn't last longer! That's certainly unusual, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement screen protector. Feel free to call us at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Otterbox screen protector
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Easy to put on and great protection. Plus lifetime warranty, can't beat that!
I would recommend this to a friend Tony b21
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best phone best camera best features best all-around phone I've ever owned
I would recommend this to a friend- Pros mentioned:Quality
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these screen protectors . Durable strong and better than the liquid ones
I would recommend this to a friend