Customer Ratings & Reviews
- Model:
- 77-82373
- SKU:
- 6439192
Rating by feature
- Value
Rating 2.8 out of 5 stars
- Quality
Rating 3.1 out of 5 stars
- Ease of Use
Rating 3.0 out of 5 stars
Customers are saying
Customers recognize the Alpha Flex Series Screen Protector's ease of use and high quality, with many praising its protective capabilities and snug fit. However, some users experienced challenges with installation, citing issues with adhesion and the formation of bubbles. Difficulties in applying the screen protector and its tendency to lift at the edges were also noted by some customers.
This summary was generated by AI based on customer reviews.
Screen Cover
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It covers all but an 1/8" at the bottom and is pricey.
I would recommend this to a friendGreat Accessory for Your Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy was so nice and applied the screen protector for me and activated my new phone! Anytime I get a new phone I will be going through Best Buy! My carrier would not let me make extra payments on previous phones and that is crap! So I went with unlocked phone and so very happy I did!
I would recommend this to a friendNot recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately these are too expensive, and too unreliable.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Alpha Flex! We appreciate your feedback, and we'll be sure to let our design team know about your experience. Keep in mind, we do have a great warranty, so if anything went wrong with the application of your screen protector, we'd be happy to get you a replacement. Feel free to call us at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
Screen protector
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is good but after a couple of weeks star peeling.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that your Alpha Flex has started to peel off! That's certainly unusual, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement screen protector. Feel free to call us at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
Protector
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! I would recommend it for use.........
I would recommend this to a friendHorrendous
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super difficult to apply and it was ruin within 30 seconds of being applied. The peel parts wouldnt peel off had to do it all by hand. 10/10 wpuldnt recommend to anyone, especially if you plan on using a phone case which now-a-days is a must
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .You certainly shouldn't have had to work so hard to install the Alpha Flex Screen Protector, and it definitely shouldn't have become ruined in the process. We're very sorry that you had such a lackluster experience, and we'd love a chance to help smooth things out with a brand-new warranty replacement, which we trust will give you no such trouble. You can set things in motion using the link below, or feel free to give our friendly Otters a call at 1-855-688-7269, and we'll be glad to help!
https://www.otterbox.com/en-us/warranty-claim
Best,
OtterBox Customer Service Team
Bruiser of a Case
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There's a reason these are the no. 1 phone protection case. I love mine, but it would not fit in my purse. Of course, I kept it, and will use it when I'm done carrying this purse!
I would recommend this to a friendTerrible product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible case broke 2 phones in less than 6 months of ownership. It does not grip the phone in the top right corner. Where both cracks happened. Ive never had an issue with otter box until now.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're very sorry to hear of the two frustrating experiences with your devices having sustained such damage. We truly do put forth every possible effort to ensure our products will provide the best protection available to help limit the potential for such outcomes, but unfortunately, any given incident is still subject to a variety of dynamics that prevent us from being able to remove all risk.
Although our warranty won't be able to help with device repairs or replacement, we would very much like to help get you set up with some new OtterBox protection for a fresh start. Please feel welcome to give us a call at 1-855-688-7269, and we'll be glad to assist you further.
Kindly,
OtterBox Customer Service Team
Satisfied Customer!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my screen protector. The guy that installed it on the phone in the Indio branch was very nice and did an excellent job!
I would recommend this to a friendJUNK
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. Does not fit the screen as well as it should. On top it's aligned perfect, but on the bottom, there is a 1/8 gap leaving the screen exposed. It also started peeling off after 2 days.
No, I would not recommend this to a friendExceptionally Easy Install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The simplest install on a phone to date! They include a "case" that literally snaps on to your phone, making having to line it up exactly by sight, a thing of the past!
I would recommend this to a friendGreat buy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best you can get. Please make sure to get an associate to put it on for you. If you screw it up your stuck, if they do they'll replace it.
I would recommend this to a friendNo fingerprint
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointing, cannot use fingerprint with this cover. Tried several scannings with this cover,did not work. Shame, have used Otter products before and worked well.
No, I would not recommend this to a friendSave your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money. Definitely not worth the price. The tempered glass would not stick to my device no matter what I did.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you had troubles with that Alpha Flex! It's odd to hear that this screen protector isn't adhering properly to the screen of that device, and we'll be sure to let our design team know about your experience. The good news is, we have a great warranty, so give us a ring at 1-855-688-7269, and we'd be more than happy to get you taken care of with a replacement screen protector. We also have a helpful installation video on that product page. You can watch that here: https://youtu.be/meT2obJtuFs
Best,
OtterBox Customer Service Team
Protect my SamScreen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Flex screen protector is great. Best part is store personal did the application. Fast, friendly service. Thank you.
No, I would not recommend this to a friendFingerprint DOESN'T work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with fingerprint at all. It fails to recognize my fingerprints and results in needing my password.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .This is a curious situation, as the Alpha Flex Screen Protector really shouldn't be interfering with the in-screen fingerprint sensor of your current device. Is there any type of bubbling that has somehow occurred during installation? If that's not an issue, it might help to recalibrate your fingerprint readings now that the screen protector is a part of the mix. If you continue to struggle, please feel welcome to give our friendly Otters a call at 1-855-688-7269, and we'll be glad to continue troubleshooting to help smooth things out.
Best,
OtterBox Customer Service Team
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this and tried to apply it to my phone but it was not applying correctly. Had to return it
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Nina!
We're sorry to hear about the trouble with your Alpha Flex installation! We greatly appreciate your feedback, and we'll be sure to let our design team know about your experience. We're sad to hear that you returned your screen protector, and we hope you choose to give us another shot in the future.
Best,
OtterBox Customer Service Team
Hard to put on phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard to put on phone. Will not recommend. Over price too.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear of the struggles you had installing the Alpha Flex screen protector. Were you ultimately able to get it situated on the face of your Galaxy S21 Ultra 5G? Feel free to give our friendly Otters a call at 1-855-688-7269 if we can be of any assistance, and we'll always be happy to help!
Best,
OtterBox Customer Service Team
Best screen protector
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Insanely good screen Protector goes on like it's from the factory when done right absolutely perfect
I would recommend this to a friendAmazing Staff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful and knowledgeable team. They were able to help me and transfer all my data over
I would recommend this to a friend