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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 24 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers praise the Alpha Glass Screen Protector for its effectiveness in protecting iPhone screens without causing image blurriness. The easy installation process is also frequently highlighted as a positive aspect of the product. Reviewers appreciate its durability and longevity, noting that it has withstood daily use. Overall, the screen protector receives positive feedback for its performance and user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-24 of 24 reviews
  • Pros mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Screen protector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen protector stronger then the regular better protector

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t take long for it to start lifting off. Installed it per the instructions. I am on the second one. I’m retired and most of the time the phone is laying on the stand beside my chair in the living room. Had it replaced one under warranty they last about 3 or 4 weeks and than they start lifting off.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We apologize you have experienced an adherence issue with your screen protector. Regardless of how you use your phone, we want that screen protection to adhere properly for the long haul! Please give our CS Team a call at 1-855-688-7269 and we would be most happy to help you with this! OtterBox

  • Rated 1 out of 5 stars

    Cracked

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this on my phone for 2 weeks and I have already found a crack in it. Not happy

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there, Erica! We're sorry if the Alpha Glass screen protector for your iPhone 14/13 took on some damage so soon after installation. We're very happy to hear that piece did its job in keeping your device safe though. The good news is, we have our fantastic product warranty in place to keep you covered when something unexpected like this happens. Just give our friendly Otters a ring at 1-855-688-7269 and they'll be able to help get things moving on your replacement Alpha Glass.

      Cheers,
      OtterBox Customer Support OtterBox

  • Rated 1 out of 5 stars

    Doesn’t fit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told by the salesman at the desk that this and the screen protector would fit the iPhone 14 Pro Max. Neither item fits.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Not sure where the communication breakdown occurred, but this specific Alpha Glass screen protector was engineered for use only with the smaller iPhone 14, iPhone 13, or iPhone 13 Pro, which is why it's not lining up with your iPhone 14 Pro Max.

      We're sorry the mix-up happened, but fortunately, Best Buy is great when it comes to straightening stuff like this out, and we're confident they'll be able to make quick work of a fix! For your reference, here's the link to the piece that will work with your awesome new device:

      https://www.bestbuy.com/site/otterbox-alpha-glass-screen-protector-for-apple-iphone-14-pro-max-clear/6511037.p?skuId=6511037

      Best,
      OtterBox Customer Service Team OtterBox

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