Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $39.99

Customer reviews

Rating 4.8 out of 5 stars with 686 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

96%
would recommend
to a friend

Customers are saying

Customers enjoy the excellent protection and good fit this Commuter Case provides for their Apple iPhone X and XS. Many appreciate the case's reasonable price and lightweight design, while also noting its ease of use and positive feel. Although some mention the case adds a bit of bulk, the overall feedback highlights its protective qualities and positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 686 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Quality Time and Time Again

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only ever had an otter box for my iPhones but there is a reason why. These cases are sturdy and durable. And to my surprise they slimmed down the new iPhone XS case too be even less bulky than before. Totes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great simple effective case.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Lifeproof water proof case before this but it seriously diminished the sound of the phone especially taking calls. This with a screen protector is all you need. Feels like a new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Protection

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered to add extra protection to daughter’s phone. I’ve always used Otterbox, but didn’t want something bulky for her. Get the protection without the bulk with this case. Works with wireless charger.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Though bulky, worth it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Commuter series since a Samsung S3. While not recommended, I have thrown it full force at a wall and not broken the screen or phone. Of either the Samsungs or this Apple. I sometimes get angry.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for protecting all of the edges and back of the phone. Thin enough case that doesn't intrude when in pocket, on a stand, or trying to hold it. Easy to place phone into and secure.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product fits well and works great for the low price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable Case for iPhone Xs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox Commuter cases have been around for several years. After having used one with my previous iPhone, I purchased a new one for my iPhone Xs. Easy to install. Works great with the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Otterbox is great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for the Iphone X. Quality materials and perfect fit. Case does not interfere with tempered glass screen protector and keeps the camera off of surfaces when placed down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable and with several designs.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My prefer Otter products because durable and at a competitive price. My family uses Otter phone cases and has protected our phones from accidental drops.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is a perfect fit for me. I do not like the bigger bulkier cases. I like ease of putting the phone in and taking it out of my pocket. This case is great for that with the protection also.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great case

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this case it gives a superior grip to my iPhone and the leather snarls awesome and very nice a lot of art work is put into this case I really love it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Cost - Great Protection

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold on OtterBox! Has never let me down over the past many years. Bought this for my son and he has told me it has saved his phone on multiple occasions. Worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    Fits well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Iphone fits well and the protections seems to good.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case for iPhone XS

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within two weeks of buying the case I dropped my phone from my lap in my car to the ground while getting out of my vehicle and the phone survived without a scratch.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great sturdy case for everyday mishaps.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case provides just the support I need for my everyday. I drop my phone on the daily and this case makes me feel like I can drop my phone and not worry about it shattering.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Working to protect my phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had multiple Otterbox cases and this latest one is working to protect my phone. No significant drops, just yet, but if one occurs I expect my phone will be protected.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Slim durable design

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from the defender to the commuter and I like the slimness of the commuter over the bulkiness of the defender and it's just about the same protection 5/5

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protect your iPhone investment with the right case

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best way to protect your iPhone investment is with the Otter box iPhone case. It’s provides great protection for accidental drops.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    Good protection but bulky

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this case for my boyfriends phone & it is great for protection, he has dropped it many times because of his job & no damage was done to the phone. Only downside is that it makes his (already big phone) bulky & heavy.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Bridgette,

      We're so thrilled to hear this Commuter Series has been a trusted line of defense for you! A change in dimensions isn't on our road map right now, but we'd be happy to pass your feedback along to our product design team for future consideration!

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Solid case!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot recommend this case enough! I’m a welder so it has to be able to protect my phone in some pretty intense situations, I haven’t been let down!

    I would recommend this to a friend