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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2720 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the Commuter Series Case's protective qualities, noting its ability to safeguard their iPhones from drops and impacts. The case's fit and ease of use are also frequently praised, along with its lightweight design. While some find the case a bit bulky, many appreciate the balance between protection and slim profile.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,720 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case. High quality. Not too bulky. Full protection of device except the screen. Paired with tempered glass was good solution for a Kids device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 4 out of 5 stars

    Great for pocket use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like using belt clips. This provides the most protection of any other case and still allows me to get in and out of my pocket easily. Had a lifeproof, but couldn't hear well on it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I broke my screen on my phone twice in a week so this has helped to protect from another incident. Still slim enough to fit in my pocket but offers full protection

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Grip

    Rated 4 out of 5 stars

    Does the trick protects phone from fatal drops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes the phone easier to hold on to with poor hand grip. Protects it if in fact it is dropped and that has happened but less often. The color has made it easier to find as well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    great phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my iPhone5 and it works really well. Sadly, I've already dropped the phone twice, and the case protected it perfectly. And it's not too bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is great for protecting your phone. Have a teenager and feel comfortable that phone is protected when she is carrying it. Easy to install and remove when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Great case to protect your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this case for an iPhone SE that I recently bought. I've had Otter cases before and have been pleased with how well they protect your phone from accidental drops. I found the case was easy to install and it even came with a screen protector. It's not too bulky, which would be a concern as I like the slimness of the phone, so bonus points for this. Overall I am pleased so far with this.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Sturdy, great color choices. I don't find the case bulky at all. Well protected all around! The only thing is that is not a waterproof but still good!!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim yet protective case for a great price. Isn't as chunky as the typical Otterbox and still does a great job! Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great for on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this case for a job that includes constant pick up and deliveries, maintenance, and inventory. Great protection with a slim profile.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 4 out of 5 stars

    Good Case - A bit pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for protection - but not too big like the big otterbox. Works well - easy to install - good brand. overall happy - just think they should be cheaper.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Gatorman,

      We’re glad that the Commuter is working out for you. We completely understand your apprehension based on price, but we have full confidence that the cost is well worth the maximum protection, outstanding customer service and the amazing one year limited warranty you get. If you ever have any OtterBox questions or need assistance with your Commuter please do not hesitate to contact our helpful Otters at 1-855-688-7269.

      Best,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection
    Cons mentioned:
    Grip

    Rated 4 out of 5 stars

    This case provides good phone protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the "Otterbox - Commuter Series Case For Apple® Iphone® Se, 5s & 5 - Black" about two months ago. My reason for making the purchase is that my employer-issued iPhone SE is small and thin enough to be a challenge to hold while making keystrokes - and generally makes me feel like Gulliver visiting Lilliput... so I wanted a case that would protect it AND provide a better hand-hold. This Otterbox does both of those things very well. Having said that, I will make 3 clarifications... 1) It seems like I need to press the on/off button a bit harder than I did without the case. 2) I would have preferred more rubber around the edges of the case, but this case still makes a huge improvement and allows one hand to firmly grasp the edges of the teeny-tiny phone without interfering with the fingers of my other hand on the keypad, and it seems to protect the phone completely. 3) I did not use the screen protector that came with the case. Instead I had the Geek Squad install a better one (can't remember the brand, but Best Buy sales people steered me to it when I inquired about "a really good screen protector"). The alternate screen protector provides excellent touch sensitivity. Best Buy accommodated me well, as the customer service (including the installation of the screen protector) was complete, courteous and surprisingly fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit, Protection

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects phone and fits perfectly light and easy to clean

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Good Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely will never break a phone with this case.. slightly on the bulkier end of things, but if you are not oppose to this than its a fantastic case!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Awesome case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this case for my wife and she loves it. And so do I. It has helped protect her phone from several falls. it fits the phone good.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit and works very well! Love the color. Have dropped the phone several times and it's worked perfect protecting my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Fit
    Cons mentioned:
    Grip

    Rated 4 out of 5 stars

    Cute durable phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a prior owner of a Defender case which was bulky. I like the Commuter because it is thinner. The color is accurate and very fashionable. The downside to this case is that it is very smooth which could fall out of your hand easily if you don't have a good grasp. I haven't dropped my phone so I don't know what kind of protection it provides. Overall, I am satisfied with this case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Otterbox Commuter for my iPhone 5. Overall it is a good case with good protection and a great feel. If my phone were to drop, I feel that the case would do a good job of protecting it. The value for the Otterbox cases is ridiculous. I believe that they are all overpriced. I only purchased this because I received an Amazon price match bringing the cost to $16.99. If it weren't for the price match I would not have purchased it. All of our Otterboxes have either been purchased through Amazon price match or other vendors due to their ridiculous high price.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love the cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this cover. Is perfect for my teenager, for all those falls. I have been using the same product for the last6 years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Easy to use and provides great protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This otter box is a quick and easy snap on case. It is easy to install and provides superior protection for a smaller case.

    I would recommend this to a friend
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