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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2737 reviews

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96%
would recommend
to a friend

Customers are saying

Customers are positive about the Commuter Series Case's protection, fit, lightweight design, and ease of use, with many praising its quality and sleek profile. However, some customers expressed concerns about the case adding bulk and the quality of the included screen protector. A few also mentioned the price point as a potential drawback, while others found the grip to be less than ideal. Overall, the case receives positive feedback for its protective qualities and design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 2,737 reviews
  • Rated 3 out of 5 stars

    Okay case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has been okay. Not as good as previous otter box cases we have used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the case! It is sleek and doesn't smide or leave stains!! Now it doesn't have a screen but I don't mind that because I prefer tempered glass anyways. But it most definitely serves it"s purpose.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan. It felt cheap in my hand so I returned it and bought a Mophie instead.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the compact but durable design of this case!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend this case to anyone who is a klutz like me. I drop my phone at least twice a day and this case has worked like a champ! Even when throwing my phone across the floor from tripping!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Solid case & quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid case & quality but it's a bit bulky and adds extra weight to my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cell phone. I am enjoying it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought iPhone 6+. I also bought the Otter box cover and a glass screen. All these were recommended by the sales person. He was very knowledgable and patient. I think I bought a wonderful item because of his advise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otter Box iPhone 6+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case was nice and it looked like it was a good fit for me but I returned it because it did not have a screen protector. I would recommend it because it was an Otter Box, just wasn't right for me. We hace purchased at least 5 Otter Boxes in the past and have been well pleased with all of them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough as they come

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otter box is the phone cover that you need to protect your phone. I've personally dropped my phone more times that I can recall and the phone has received no damage. Don't buy your phone without one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Otterbox Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter's iPhone 6s+ for better protection than those skins & covers. So far so good, does not cover the ports like the defender series but it does cover the phone & protect it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough about otter box. You can't go wrong with otterbox. I don't buy anything else. They have different cases for your need and style. It makes holding the iPhone solid in my hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my otter box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had life proof cases and otterbox cases. The life proof is good but multiple charging cords don't fit to change phone with case on. The otterbox will allow any cord to charge phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good quality but nothing special

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case will is great quality, but the style is nothing special.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Michael,

      Good to see that you're pleased the build-out quality of the OtterBox Commuter, even if the case isn't totally capturing you with regards to style. On that note, and just for your reference, we do also offer another series called the Symmetry that might be just what you’re looking for. You can check it out right here at Best Buy, and always feel free to give us a call at 1-855-688-7269 if you have any questions!

      http://www.bestbuy.com/site/otterbox-symmetry-series-case-for-apple-iphone-6-plus-clear-black/4460607.p?id=1219750645558&skuId=4460607

      Happy Holidays,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Very nice case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is very nice rugged and clean looking. Not clunky at all. I prefer the glass screen protectors so I purchased one separately. Tossed the plastic sheet that came with the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a tough case but not too thick and bulky...this is perfect. My mom loves this case...since the white part of the case is made with hard plastic...it doesn't get dirty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable, yes pretty case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Otterbox cases. They are durable for when you drop your phone, which is bound to happen. It is also a nice looking case. I have the pink and white and it goes great with my purse.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't care for t, the buttons were too hard for me to press.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Provides protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case provides great protection. I do have a scratch on the back and I am not at all sure how it happened since I have never scrapped it or dropped it. I like that it is slimmer still allowing it to fit in my pocket

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi AKDK,

      We’re glad that the Commuter is taking care of your iPhone 6/6s Plus! Pocket friendly is definitely a good thing as well! That is a bummer that it somehow got scratched but better the case than your iPhone. If you ever need any assistance with your OtterBox please feel free to give our friendly Otters a call at 1-855-419-7417.

      Cheers,
      OtterBox Customer Service Team otterbox

  • Rated 3 out of 5 stars

    Ok but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    screen protector is dificult to put on phone cover is too slippery

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Otterbox For The Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had all of my phones in otterboxes but they seem so bulky to me. I went in to buy me a new case and saw this one and purchased it and by far this is the best one to me.

    I would recommend this to a friend