Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2603 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers enjoy the excellent protection and snug fit this case provides for their Apple iPhones. Many appreciate the lightweight design and the case's ease of use, while some find the lack of grip to be a minor drawback. Positive feedback also highlights the case's good value for the price and attractive color options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,603 reviews
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not buy anything else. Otterbox saved my last phone many times.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    Works as described with one small flaw

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The commuter series is a nice balance between protection and added bulk. Been using the commuter series since the iPhone 5s. Case fits well. My only gripe that also affects previous commuter cases on older iPhones is the hole that shows the Apple logo on the back is exposed. This leads to scratches to the logo over time. Not sure why they don’t add a thin layer of clear plastic to cover the hole like the Defender series. What I usually do is cut up a cheap screen protector to cover the Apple logo so it doesn’t get scratched up. Otterbox is all about protection and to leave something like that exposed seems ridiculous.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Protects phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects phone from falls Comfortable to hold and fits phone nice

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great. Protects well. Does what it is supposed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great. Protects well. Does what it is supposed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Even worked for the iPhone 6s

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this case to replace my husband's case that was literally disintegrating. This case fit very well, although at first, it didn't work as well with the charger cord, but after putting it in a few times, it finally aligned perfectly and has been working well ever since. He loves it. It's a little heavier than the one he had previously but it's an OtterBox so protection is a given. It couldn't accept a holster and we couldn't find one with a holster so he opted to just put it in his pants pocket. He hasn't forgotten it even once. It looks sleek and the phone works perfectly with the case on. The Best Buy salesperson installed the case for us too! BONUS!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Nice value!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2-part case is a snug fit, with rubber wrap insert and hard plastic outer case. Feels safe and sturdy, and doesn't make the phone bulky. Well worth the price paid.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too big and bulky but the phone feels well protected

    I would recommend this to a friend
  • Pros mentioned:
    Color, Protection

    Rated 5 out of 5 stars

    Functional and cute!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case, the color is so cute and it has a good edge so the screen won’t break. I also really like the two parts to the case with the rubber and plastic. I wish it didn’t get dirty so fast though.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a great fit. Love the color. Excellent protection!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Appears to provide good protection for the phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable sturdy, seems to provide good protection for the phone without being too bulky. Would be nice if it included something to protect the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best iPhone case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased this otter box case for several of my family’s iPhones and the main reason is because it is a very sturdy reliable case. We have dropped our phones multiples times and the case has kept the screen intact. I highly recommend the Commuter because it’s thin, sleek look, and best of all it protects your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Second time around and still good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is 2nd time I got the OtterBox Commuter and I do like it. It is not bulky so easy to hold. When phone was not in I tried dropping it and it always seemed to fall on back or side then back versus front. Though hope I never drop with phone it would be good if acts the same to preserve screen. Still need to get a tempered glass screen cover, but in meantime keep in felt cover when in bag and am careful. The soft rubber also allows for for comfortable good solid grip. Of course everyone has their own preference, but this works for me.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Otter box Commuter case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case, perfect fit, very protective. I would recommend this case to anyone who needs to protect their cell phone without too much bulk.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love this Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several Otterbox cases and this one is the best in my opinion. I love the color and I also love the fact if I wanted to buy another Commuter case I case switch out the liner or the shell, or if one get broke or damaged in any way I can order on Otterbox website for a liner or shell.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    iPhone Case

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very sturdy and has saved my phone from breaking many times after being dropping.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Grip

    Rated 4 out of 5 stars

    Quality materials

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits phone very good and seems to be good protection from drops. Don't care for the back of the case, when you place your phone down with the face up the back of the case can slide very easy . Most other cases I have used have an anti slip coating or rubber type feet on the back or something to keep it from sliding.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case for iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase for my daughter to protect her phone. She loves the sleek design because if feels like there isn’t a case although it is. Her phone is protected and the case isn’t bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Tough and Light!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is really sick elk made and doesn’t add too much to the overall size or weight of my iPhone 8. Have dropped it several times already and it has not even a scratch!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protects like a champ

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been a fan of OtterBox products. My wife was looking for a new case for her phone and I told her I would pick her up one. Sent her some pics of the colors and she chose sea foam green. Works as expected. Can reach all the buttons with ease and will keep her phone safe and sound!

    I would recommend this to a friend
Sponsored