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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2603 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers enjoy the excellent protection and snug fit this case provides for their Apple iPhones. Many appreciate the lightweight design and the case's ease of use, while some find the lack of grip to be a minor drawback. Positive feedback also highlights the case's good value for the price and attractive color options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,603 reviews
  • Rated 5 out of 5 stars

    Cant go wrong with Otter Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously I purchased an Otter Box defender which absolutely protects the phone! I dropped my phone multiple times on hard surfaces and the Defender did the trick every time! However, this time around I wanted a cover that was less bulky. Therefore, with this purchase I am going with the Commuter. I do have a slight concern as the Commuters frame is trimmer compared to the Defender. But the commuter passed the test! Yesterday, my phone dropped about two feet onto concrete and all was well!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Great protection! Otterbox for the win…again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Otterbox since my first iPhone (about six years ago- 3GS), and the protection is unmatched. Although I like the defender cases, the commuter is great bc you get protection without the bulk (and there are more color options). The black is cool bc it’s sleek and understated, but coordinates well with just about anything! Not to mention you don’t have to worry about babysitting the case itself (like lighter colors) and the rubber, inner piece getting nasty and dirty from wear and use. I’ve dropped my phone about three times in this case on the concrete and not a crack in sight! I would highly recommend this, especially for iPhone 8/8+ users due to the glass that’s all around the phone!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Perfect case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for my new cell phone. Protects it from drops without a scratch and it still lightweight. It fits perfectly in my pocket. Basic color which is what I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Solid Build - PRotecting Valuable iPhones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is for my mom, we gave her my daughters iPhone 7 when she got her new iPhone 8. My mom loves the color as it matches her old case... and the Otter Commuter series seems like a great protecting product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    My wife loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thin and light weight. Has good protection enough for a 2 year old to have dropped it multiple times already

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case offers excellent protection for an iPhone. I dropped my iPhone on hard pavement when it slipped out of my hands, and there was no damage to the phone (or the case). The lip on the front of the case also protects the screen if it is placed it face down.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Compact Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used LifeProof and Otterbox products for a while now. Chose the Commuter for my iPhone 8 because it is far less bulky than Defender. I find the buttons on this case to be easier to manage than with the Defender. Overall, very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox is top tier!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Otterbox products for more than a decade and have nothing but positive experiences. This case offers complete protection for your device - soft shell/hard case design keeps it safe from the occasional drops that will inevitably happen. Sleek design does not make your phone look too bulky. Just an overall well designed product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Love raised beveled edge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! Love the raised edge around the face of phone. I have a neurological issue that caused me to drop things or lose my grip. This case has saved my phone so many times! The buttons are well protected. It takes effort and intention to push the silent mode button. My previous case allowed the button to slip into silent mode unnoticed all the time.... VERY FRUSTRATING! Much Happier with this case. Durability 10+ Protection 10+ Ease of use 10+ Very happy with my purchase and store experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Commuter cases always work for me!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The commuter case is great. Gives the expected protection from Otterbox, it hour the clumpy style that the defender has. This is easy in or out of my pocket. I would’ve given 5 stars, but apparently the Otterbox cases no longer come with screen protectors...

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Review of I-phone SE Case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color and size of this case. It is a good protector of my phone. It was reasonably priced.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Commuter Case does the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband picked out this case for his new iphone 8. Provides the right amount of protection. And, the case is not too slippery. Good purchase and good discount at Best Buy, since we bought several accessories, got an extra percentage off.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Must have to avoid the feeling when you drop it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having problems with the phone going on to silent mode. The switch on the side would flip to silent when I put my phone in my pocket or taking it out of pocket. So no alarm and I use the alarm for everything. The case is tough and look like it is supposed to be on this phone. It doesn’t hang over the screen and really protects it. This I know because I already dropped a couple times which I never do. And I was really glad I put the case on the phone. It’s an older phone now but this makes it look like new. There is a cover for the bottom plug for the cable at first I had a thought would be a pain in the butt but I got used to it and it keeps the lint from my pockets out of the speaker and mic holes and the charging port. So I am very pleased and will get another from this company when I get my new phone next month. As for the glass screen cover had one before it was great, but I bought the wrong size, my bad, and was going to return but my sister snagged it before I could return it. She says it was easy install and is perfect fit. She thanks you and I for the screen cover. I will be coming to get another one. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is really durable. Bought it for my 13 yr. old son. He often drops his phone and breaks or cracks his screen more than a handful of times. Since I’ve got him this, phone is still intacted with no screen damaged.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfect case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my son’s iPhone 8. It is very light and sleek. It’s two layered case helps during unforeseen drops.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great slim case & nice price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I switched to a bigger phone I still wanted it to fit in my front pocket and this Commuter case allowed that along with solid protection. 35% sale was great too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Perfect phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox Commuter is perfect. Great protection for drops . I have dropped my phone 50+ times in all different circumstances and my phone is totally fine. In fact not even the case has any damage. The charging cover is durable as well and easy to plug in for a charge. Plus it’s real easy to take on and off to clean. I work in the food business and sometimes need to take the cover off to wash it. Piece of cake. I totally would recommend this case to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    It works as expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otterbox fits perfectly and is just thick enough to make it easier to grip the phone but to so thick it is bulky to put in my pocket. I have previously used an otterbox for other phones and after several accidental falls, the phone was still safe and undamaged. I recommend this case to anyone who wants to protect their investment.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had an Otterbox Defender and wanted something that was not as bulky for my new phone. I am pleased with the durability and slimness. The only downside is not having a protective cover over the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cases! They protect with out being overly bulky and still slide in and out of a pocket with ease.

    I would recommend this to a friend