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Customer reviews

Rating 4.8 out of 5 stars with 1803 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,803 reviews
  • Pros mentioned:
    Durable

    Rated 5 out of 5 stars

    The Otter Box ROCKS!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the OtterBox commuter series case for my Apple iPhone 7+ from the Best Buy store on S. Virginia St. in Reno, Nevada. I often work with military veterans who have told me their younger colleagues when they are deployed to rough and tumble war zones prefer the OtterBox for their cell phones because it is tough durable and is easily removed from fatigues or battle dress. Please see photos below.

    I would recommend this to a friend
  • Pros mentioned:
    Durable, Protection

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OtterBox - Commuter Series case, in my experience, has proven to be well-worth my money. I've used this case for about 7 months and have had no regrets. This case is designed for customers who want greater protection,  It's simple to set up and use, and it forms a strong barrier between your phone and everything it might come into contact with.  I recommend this case to others after considering its durability, usability, and overall beauty. If you're  like me, you frequently drop your phone, leave it in random places, or are simply clumsy. If any of this sounds familiar, it's possible that this is the case for you. this case can resist a number of dips and falls with only minor scratches. The dark coloring, on the other hand, perfectly camouflage any potential flaws.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Slim

    Rated 5 out of 5 stars

    Love the case it’s amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the case. It’s perfect for me. I like it because it’s not as thick and it would protect my phone from any drop!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Fits Like a Glove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits like a Glove, Tough molded plastic to fit your IPhone exactly for the Greatest Protection and the buttons are easy press. Great Product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade for birthday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the AT&T representative very knowledgeable and quick to get us taken care of!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect case for my granddaughters phone. She loves the shade of pink and that it really protects her phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This IPhone case will protect your cell phone completely. Hands down the best case.

    I would recommend this to a friend
  • Pros mentioned:
    Durable, Protection, Slim

    Rated 5 out of 5 stars

    Otter BOX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for iPhone. Slim design and very durable.

    I would recommend this to a friend
  • Pros mentioned:
    Durable, Slim
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Quality you can count on!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The commuter model is my favorite Otter Box iPhone case- I have used it on every iPhone I have owned (this current case is for my iPhone 8 Plus) and despite the numerous times the phone has been dropped or banged around, this case has protected it perfectly each time. This case is slim enough to not be annoyingly bulky but durable enough for the roughest of treatment by young children. The only thing I am disappointed about is Otter Box no longer includes a screen protector film as well. I had to purchase one separately - not sure if Otter Box even sells these as I did not see one available at Best Buy so I purchased the Zagg brand instead.

    I would recommend this to a friend
  • Pros mentioned:
    Durable, Protection, Slim

    Rated 5 out of 5 stars

    Every new phone needs a new OtterBox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe in the OtterBox product line. I've used it on my last three iPhone models and it has saved me several times. One time, while entering a courthouse for jury duty, I had to remove my belt and my attached phone ended up catapulted into the air; landing over 30 feet away. Although the belt-loop clamp broke off, the phone itself was just fine. My phone's several desk-level falls have also been survived. The OtterBox Commuter series is a bit smaller, thinner, and less bulky than the Defender series but has (so far) helped with all near-disasters. I don't leave home without it.

    I would recommend this to a friend
  • Pros mentioned:
    Durable

    Rated 5 out of 5 stars

    Otter case cell phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable case for 90 year old mom that has a tendency to drop things

    I would recommend this to a friend
  • Pros mentioned:
    Durable

    Rated 5 out of 5 stars

    Good Product for the Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisified with this purchase as I previously owned one similar to it years ago. The old one did crack, only because of my carelessness. The Best Buy employee who replaced my old broken one with this new one was very helpful in my selection.

    I would recommend this to a friend
  • Pros mentioned:
    Durable

    Rated 5 out of 5 stars

    OtterBox for iphon 7 plus and 8 plus

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great! after several years my old OtterBox was (reasonably) worn in a few places. Very, very happy to have this new one!

    I would recommend this to a friend
  • Pros mentioned:
    Durable, Protection, Slim

    Rated 5 out of 5 stars

    Good protection and minimal bulk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a second case. The first one finally died after 3 long years of abuse. I had the Otterbox Defender and it was too bulky for the holder on my motorcycle and car. This was a great compromise. Phone still looks new even though it’s been dropped countless times. I do have a screen protector that I bought at Best Buy with a lifetime warranty that’s been replaced several times. But no cracked it scratched screen and no damage to the phone. Like I’ve said, my second go around and I got my money’s worth from the first one. I’d buy again if need be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone case

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use otterbox because its the best i dont use any other phone case

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of bulky but protects my phone in the long run

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly and appears to be a great product that will provide protection for yrs to come.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this otter box! It secures my phone and if I drop it I do not feel that my phone will be broken!

    I would recommend this to a friend
  • Pros mentioned:
    Durable

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A durable product. Fit the phone perfectly. Appreciated store clerk for putting it on when I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case is a must have if you value your phone. It has saved my phone from drops, stepping on it and much more.

    I would recommend this to a friend