Customer Ratings & Reviews
- Model:
- 77-56853
- SKU:
- 6144092
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the Commuter Series Case's protection, fit, and stylish design. Many appreciate its ease of use and the quality of materials. While some find it adds a bit of bulk, the positive feedback on protection and style outweighs this concern for most users. The case's reasonable price is also frequently praised.
This summary was generated by AI based on customer reviews.
Not what I wanted
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly thought this had a cover for the front. Definitely my fault for not paying attention but it’s kinda pricey for not having a front protection screen. In my opinion
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about any disappointment or confusion with your Commuter Series. That case style has not historically come with a built-in screen protector. That being said, it is totally compatible with Alpha Glass and Amplify screen protectors (excluding Amplify Edge2Edge). If you prefer a case with a screen protector included, we'd suggest checking out our Defender Series case for that device. See more about that case here: https://www.bestbuy.com/site/otterbox-defender-series-pro-modular-case-for-apple-iphone-7-plus-and-8-plus-purple/6296135.p?skuId=6296135
Feel free to give us a ring at 1-855-688-7269 if you have any questions about either of those protection options.
Best,
OtterBox Customer Service Team
Good case, no screen protector
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.otter boxes wear out in about six months. I don’t give this a great rating because they wear out quick and there is no built in screen protector.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Obie!
We're sorry to hear that you're disappointed with your Commuter Series case! If your Otterbox is getting worn out, please give us a ring at 1-855-688-7269, because we have a great warranty, and we'd love to get you taken care of.
As for the screen protector, that case is compatible with our Alpha Glass and Amplify screen protectors if you're looking to take your phone protection to the next level!
Best,
OtterBox Customer Service Team
Looks Nice, Can't Use It!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was anxious to get this cover as I've been having a hard time finding a cover that actually fits my phone. Well it arrived, I took it out of the box and tried for over 30 mins. to get it on my IPhone 8 plus. To no avail, the case would not go on my phone! Not even close! Had to return it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi KymmLisa,
We're so sorry things didn't work out with this Commuter Series case. We understand that you wouldn't want a case that didn't fit, but we wish you would've reached out as we have some great troubleshooting tips that would've gotten you back on track to seamless security. If you have any further questions or concerns, please feel free to give us a call at 1-855-688-7269, and we'd love to chat!
Best,
OtterBox Customer Service Team
Gone bad after a year
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rubber started peeling of after a year. Not worth for the price.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Sam!
We're sorry to hear about the damage to your Commuter Series case! Did you know we have a great warranty? We'd be more than happy to get you taken care of with a replacement case. You can file that warranty claim here: https://www.otterbox.com/en-us/warranty-claim
Best,
OtterBox Customer Service Team
My phone was broken from this case when I dropped
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My phone is now cracked and an OTTERBOX is supposed to keep it protected
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Jazz!
We're very sorry to hear about your device! Our cases are protective in many situations, but they aren't 100% infallible in all drops or falls. We're happy to send a new Commuter Series Case under our product warranty, but we are unable to extend our warranty to the device. Give us a quick call at 1-855-688-7269 with any further questions or if you'd like a new case!
Best,
OtterBox Customer Service Team
- Pros mentioned:ProtectionCons mentioned:Bulk
Excellent Protection Without Adding Bulk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case offers superb protection without worrying about damage from dropping. It also does not add extra bulk.
I would recommend this to a friend - Pros mentioned:Fit
Perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the Defender on amazon, but the quality and everything seemed like it was a fake. Bought the Commuter to replace it and love it! It’s a snug fit and doesn’t come with a screen protector, but that’s okay. I’ve used Otterbox in the past and would recommend their brand.
I would recommend this to a friend