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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 225 reviews

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94%
would recommend
to a friend

Customers are saying

Customers value the Commuter Series Case's excellent protection and snug fit for their Samsung Galaxy Note 4 phones. Many appreciate the case's quality and ease of use, although some find it adds bulk. A few customers mentioned concerns about the screen protector and the case's grip. Overall, the positive feedback on protection and fit outweighs the negative comments regarding bulk and the screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 225 reviews
  • Pros mentioned:
    Ease of use, Fit

    Rated 5 out of 5 stars

    perfect for protection it was designed for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case went on easy, also comes off easy without much hassle. Is sleek enough to still slide in and out of pocket

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for my son who just got a hand me down phone. It is very protective and easy to apply.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    great great great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended! It is very sleek for an otterbox, doesn't add much bulk, and is super protective!

    I would recommend this to a friend
  • Cons mentioned:
    Bulk, Grip

    Rated 4 out of 5 stars

    great case if you want to keep it slim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this case it does not add extra bulk to this already large phone. The only negative is that it can be a little slippery.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    excellent protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I like about the commuter case is that it is not that bulky and offers solid protection

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This otter box is great compared to my last one! Not as bulky and still protects my phone.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    Its an OK Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with all otterboxes it makes phone bulky and after awhile the rubber begins to flake and rub off. Prefer Lifeproof but they did not have any available

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey FLmom,

      We’re sorry to see that the OtterBox Defender is seeming a bit too substantial for your taste, and also that you’re having some issues with the slip cover peeling. There really isn’t much to be done at this point on the size except perhaps to let you know that we do have a couple of other models – the Commuter and Symmetry – that are more streamlined in design, if you’d like to check those out. As far as the deterioration of the slip cover, we can definitely get you set up for a warranty replacement on that piece! Just give our friendly Otters a call at 1-855-688-7269, and we’ll get right on the case!

      You can check out those other cases right here at Best Buy:

      http://www.bestbuy.com/site/otterbox-commuter-series-case-for-samsung-galaxy-note-4-cell-phones-black/9169117.p?id=1219398151202&skuId=9169117

      http://www.bestbuy.com/site/otterbox-symmetry-case-for-samsung-galaxy-s-4-cell-phones-black/3670002.p?id=1219092615484&skuId=3670002

      Cheers,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    just what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit, does not make phone to big, yet protects the phone quite well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not that Big, Just right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that when people think of otterBox, they think of a big bulky brick case. Not the case in this one, I would buy this one again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protector for Note 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a great buy for protecting your phone. It is not too bulky and is very sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Great case for the Galaxy Note 4.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is very durable and a great fit for my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    great but slippery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I don't like about this case is that the hard plastic,outside is too slipperyfor use on a table or really with one hand. SaYing that let's me say. The case is great otherwise. Very slim ,fits perfectly in my pocket,easy to pull out of pocket. Very protective I drop my phone alot.. the rubber seals for the headphone jack and charging port are easy to handle but don't sit right on the case

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox is the only choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy anything other than OtterBox. This OtterBox is just as good as all of the other OtterBoxes 100% flawless. Years ago my phone was run over by a car but because of the fact that it was in its Autre box it came out 100% unharmed. for this I will never buy anything other than OtterBox for the rest of my life.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Very light weight and Heavy duty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped my phone from the truck, taking out of my pockets not one scratch on my phone. I had another case on before this one a pelican, just to bulky and didn't fit in my Palm like I wanted it to. This is very lightweight and cuffs to my hand perfect when holding the phone. 5 stars I love it beats my old one by far!!!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at and tried a few different cases for the Note 4, most of which were just ok. This case however is excellent. Very durable. Very slim. Adds just a bit of weight which I actually like. Highly recommended. *Does not contain any otters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my sons phone. He had dropped it a few times prior. Glad to have his phone safe now.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This looks good on my new phone, but the true test will be if it protects the screen from damage.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    I love otterbox.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love otterbox cases. I have one on all my devices. When i purchased my galaxy note 4 i had to get a case not a case but a otterbox case. Honestly i wanted the defender series case but it was unavailable so the next best thing is the commuter series case. Dont get me wrong i love the commuter case but i prefer the defender series case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Otter box protects my Note 4 but the case also blocks you from going to the screen horizontal ends. For example if I'm cropping a photo it won't allow me to fully get the ends unless I'm using the s-pen(sometimes have to do one handed work). Other than that I love it, really protects from my 2 year old's butter and sticky fingers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case for new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is slim and sleek in design but durable and just looks nice. Price isn't bad for the quality of the case I feel comfortable dropping this case and not hurting my phone. It also has dust covers for all the ports and allows me to pull the stylus out with ease.

    No, I would not recommend this to a friend
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