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    • Brand Response

      OtterBox Customer Support 

      April 19, 2016

      Hi Bubba,

      We’re sorry that the Commuter did not work out for you. What you experienced is not typical and we would have been happy to have helped out with a warranty replacement. We understand that you have decided to go in a different direction for phone protection and we are bummed to see you go. We do hope that you will give us another chance in the future. If you ever have any OtterBox questions please feel free to give us a call at 1-855-419-7417.

      Sincerely,
      OtterBox Customer Service Team otterbox