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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 186 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the Commuter Series case's protection, fit, and quality, with many praising its ease of use and the added grip it provides. They also appreciate the port covers and find the price reasonable. However, some customers find the case to be somewhat bulky and heavy, and a few note that it can slightly interfere with screen edge usability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 186 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Does the job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects the phone well, looks very good, and build quality is very tough.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Case 4a

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Better than the other OtterBox that is less protective

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    A good case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solidly built. Love how my phone feels with the case on.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is always my go to for a case for my phone great protection!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted something to cover my new phone. This was the one I chose. Does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a good otter box for my new phone because I do construction. I’m comfortable with that kind of case to protect my phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protective case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case keeps my phone protected. Strongly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Value and Durable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has prevented damage to my Pixal 4a several times from drops.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection but the price is too much considering you can buy off brand that works the same.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Good protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid case that offers good protection. Clunky style and heavy weight are only negatives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sorry! It is actually a five star phone now.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Belay my last review! Finally after a grueling factory reboot (over an hour), I have the phone back online. Camera now works (YAY), Volume down button not so much. I don't care. At this Juncture, I now love the phone again (third attempt at a complete factory reboot and restore) and I hope it keeps working.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case for my favorite phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweet case, rugged AF. Strong like Russian turnup.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfect protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection looks very good on phone highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Sturdy and well-made

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy and well-made. Keeps your phone safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a problem dropping previous phones, so decided I needed a protective case when I bought a new one. I haven't yet dropped this phone, but the case appears well able to protect the phone. The bonus is that it makes the phone less slippery, a likely reason I haven't dropped it yet.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    nice case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tough case. a little slick because outside case is hard. has a few rubber grip spots on side.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 2 out of 5 stars

    Too Bulky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection this case provides the phone but it adds too much bulk for everyday use. Ok if I worked in construction or was mountain climbing but just doesn't fit easily in a pocket. And tough to get out of your pocket when call is ringing.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Tpop,

      We're sorry to hear this case adds a little too much bulk for daily use. In the meantime, we recommend checking out our Symmetry Series case. The Symmetry case is a thin one-piece product that will slide in and out of your pocket with ease.

      Kindly,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Good case for a not very well known Android phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are not that many cases that I would recommend for the Google Pixel 4a. However, this case is a good value for the money. My only problem with this case is that it does not come with a screen protector.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Get literally any other case.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just want to start by saying I have had an otterbox case for every single phone I have ever had and usually LOVE them. This however, is the worst case I've ever seen. It's not rounded, it's square and the raised edges aren't sharp but they dig into your hands. If you hold your phone or text a lot you'll notice. My hands literally hurt. I'm returning it immediately, used it for 3 hours today and absolutely hate it. I don't have sweaty or greasy palms but the case also seems to be getting really greasy really easily, maybe it's because it's new or something. I took photos and you can see the sweat glisten on the case. I also think the protection this phone would provide would be pretty minimal, the case is pretty thin and I definitely don't think it holds up to other commuter cases.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi, Amanda!

      We're sorry to hear that this Commuter Series case didn't meet your expectations! We greatly appreciate your feedback, and we'll be sure to let our design team know about your experience. We're bummed to hear that you're planning to return your case, but we hope that you choose to give us another shot in the future.

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection, only gripe is that it collects dust quickly.

    I would recommend this to a friend
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