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Customer Ratings & Reviews

Your price for this item is $39.99
The comparable value price is $49.99

Customer reviews

Rating 4.4 out of 5 stars with 83 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value the Commuter Series Hard Shell's protective qualities, with many praising its ability to safeguard their iPhone 16 Pro Max from damage. However, some users express concern over the case's design, specifically the exposed camera button, citing potential vulnerability. A few comments suggest this cutout could compromise screen protection. The functionality of the camera button itself is also a point of discussion.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-83 of 83 reviews
  • Rated 1 out of 5 stars

    Bad design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad design alway used otterbox but this time had to use speck much better design.I don’t want 1 inch of my phone exposed and this case does just that.my luck I would drop my phone right on that spot.no thanks

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback about the new design for the iPhone 16 Pro Max product. We have taken your feedback to the company for future consideration on this option. OtterBox

  • Cons mentioned:
    Bulkiness

    Rated 2 out of 5 stars

    Get a diffrent case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this case because I have always used Otterboxes, but this is the first time I am disappointed. It will protect your phone, the only major flaw is the right side camera button. It will most likely break your screen or screen protector if the phone falls and the point of contact starts from that side. I had dropped my phone a couple of times but when it hit the side of the table, it completely shattered my screen protector. I would keep replacing my screen protector because somehow during work it will start to crack from there. Past Otterboxes never gave me this problem

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear you experienced an issue with your case and/or screen protector! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation. OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best case to buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop my phone from breaking bu getting ran over but its case atill hasn’t broken

    I would recommend this to a friend