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Customer Ratings & Reviews

Your price for this item is $37.99
The comparable value price is $49.99

Customer reviews

Rating 4.5 out of 5 stars with 92 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value the Commuter Series Hard Shell's protective qualities, with many praising its ability to safeguard their iPhone 16 Pro Max from damage. However, some users express concern over the case's design, specifically the exposed camera button, citing potential vulnerability. A few comments suggest this cutout could compromise screen protection. The functionality of the camera button itself is also a point of discussion.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 71 reviews
  • Rated 5 out of 5 stars

    Money's worth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely durable case, the only case I trust on the market that his withstood all external and environmental turbulence my crazy work life throws at it. You get your money's worth for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Tough Little Shell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am the worlds worse in handling cell phones. I have dropped numerous phones in the past shattering the screens which aren't cheap to replace! I was offered this Otterbox to fix my new IPhone 16 PRO MAX. It fit my phone very well and looked good as well. Before I even got to my car, I dropped the phone. I could not tell on the shell where it even hit at. I am very impressed with the phone shell. Highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Camera button

    Rated 5 out of 5 stars

    The cutout is there for a reason!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is getting way too many bad reviews from people who must not understand the purpose of having the cutout for the camera button. Its not just a camera button it is also a sensor that you can slide your finger over to control the zoom of the lens. You would lose the sliding zoom functionality if it were covered and just had a pushable button similar to the wake/power button. Its a commuter case and I have no doubt it will protect my phone the same way the Otterbox commuters of the past have.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Fit

    Rated 5 out of 5 stars

    Blue Case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case for the value, good fit and feel, good quality

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Fit

    Rated 5 out of 5 stars

    Good quality case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case was as advertised and fits perfectly on the phone. Good quality case

    I would recommend this to a friend
  • Pros mentioned:
    Build quality
    Cons mentioned:
    Bulkiness

    Rated 5 out of 5 stars

    Otterbox Wins Again

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case and another home run for otter box. I appreciate the build quality with out it being to bulky on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulkiness

    Rated 5 out of 5 stars

    Always a good choice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! Have own several over the years for multiple phones. Great protection without feeling bulky and heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality
    Cons mentioned:
    Bulkiness

    Rated 5 out of 5 stars

    Great phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sturdy phone case. Lightweight and not to bulky. Worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my dad, he loves this cases! 0 dents, 0 scratches. Is you want to keep your phone in perfect condition get this and a screen protector

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulkiness

    Rated 5 out of 5 stars

    Very good case

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim but protective. Super happy with the productt

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very cheap, quality feels nice and easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Best Buy Employee

    Rated 5 out of 5 stars

    Otterbox

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    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case! Protects phone from hard drops

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Very Rugged

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a very active person, working in construction while owning a new phone is very sketchy and this case has proven itself (i dropped it several times lol) would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Looks great on my new phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this - this version feels thinner on the sides so doesn't look at bulky as my prior one on my iPhone 13. Helps the phone look closer to its actual size. I have dropped my iPhones many times over the year and the OtterBox Commuter Series has always protected it. It does not cover the screen so you need a screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the case it has kept my phone safe so far and is really sturdy definitely recommend buying if you are looking for something to keep your phone safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone case

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing case! Definitely good for me and my everyday life. I have dropped my phone with this case and my phone is still in good shape.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Nice phone case

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone case however it the second part of the case comes off easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with Otter Box case’s the prize was really good seeing though there cases are usually expensive

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Commuter Series Hard Shell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low profile, strong protection at a great price! I was never a fan of the overly bulky Otterbox cases of the past, but they hit the nail on the head with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great fit and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit / works well with screen protector / Decent price

    I would recommend this to a friend