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Customer reviews

Rating 4.7 out of 5 stars with 279 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 279 reviews
  • Rated 4 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes me feel safer about having my phone with me but also a little too slick of a case. Usually, I have my phone on my lap at times and with this case it is still ready to slide off with any movement but at least i know its safe with this otterboxcase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the cell phone perfectly. Price is so much better than other stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone case. Put it on my new phone the second I bought it and have dropped it a few times and it's seems very secure. The main selling point for me was the raised edges on the front screen and for the cameras. Great case for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    otter hard shell

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    life time user of otter box many phone love there products and their lifetime warranty easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, does exactly what it is supposed to. Purchased for a teen and phone is in perfect shape still. I would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drop+ and Grip!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel confident in saying that it keeps dust and crums from getting in. They have done that in the past with off brand phone cases, otter Box hasn't failed me ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I only trust otterbox with my phones. the flap for charge is manageable, if not you could always slice off a little with an exacto knife for better access. love the kept raised edge

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OtterBox commuter series - Galaxy S 23

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits phone well and good protection. But hard plastic is too slippery and falls out of my hands, off slightly slopes surfaces, etc, too easily. Needs softer rubber surfaces for handling.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Affects wireless and wired charging capability

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case seemed capable to protect the phone, however it affected my wireless AND wired charging capability. This case is useless by needing to take it off to charge my phone. Why not just plug it into a charger with the wire? Well this case is so poorly designed, it is difficult to open the little rubber door doohickey to access the charging port. Once you finally do eventually get the little door open, it's such thick rubber that it applies a lot pressure sideways on the connector making it difficult to get the charger into the port and will cause premature damage to the connector and port with the lateral pressure it applies to the connection. Most of us have to finance our devices over years only to have to have it repaired more frequently due to a simple case design that is absolutely ridiculous.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We apologize that you are experiencing issues with the Commuter Series case for your S23 device. The Commuter Series case is designed to work with wireless charging, and our Customer Service Team would be more than happy to troubleshoot the charging issues you are experiencing. Please us a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case isnt as bulky as most otter box cases which I love! Havent dropped my new phone yet (knock on wood), but so far I'm enjoying the case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S23 case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case looks and feels good. Otterbox has been a good brand in my experience and best buy had the best price on this case when i bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S23

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung S23 is a great phone. I've been looking for a new phone for a while. I'm a disabled veteran and can only use my left hand. It very easy for me to control with one hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not my first Otterbox. The last time I bought one was in 2018. it help maintain the trade in value of my last phone. That double layer of protection is essential.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok case. Snapped around the charging slop but otterbox has a lifetime warranty and will replace. I exclusively purchase otterbox cases for that reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the case. Lightweight but seems very sturdy. Has held up in a couple of drops already

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Helps the phone stay in my hand and not feel so small. Sturdy and has already survived one drop with no issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is great! It's not bulky, not expensive as some others are and it gives good protection. I have no issues to complain about!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality phone case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved my husband's phone after he dropped it by accident and kicked it across the floor and the phone didn't have any damage. I would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable Quality Cellphone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best phone cases I buy when upgrading my cellphone. It's durable and rugged. Don't buy inferior look-a-likes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More impressive than I originally thought. It is durable and kind of slippery. I originally wanted a clear case but am glad I bought this one.

    I would recommend this to a friend
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