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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 883 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 883 reviews
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Excellent Case for Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case fits perfect and protects the phone from damage. It was a good deal and it is worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Otterbox - s23 Ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great. Not to bulky. Protects phone well. Will definitely recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Good, good , good, good, good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection , good grip and no to bulkie. Little expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case, hard shell, light, especially with kids that like to drop things, it does protect the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits nice, protects the phone great. Not to bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Super protective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super protective, clean design and easy to use!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! Offers amazing protection for an expensive phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Charging port cover

    Rated 4 out of 5 stars

    Only 1 flaw imo

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i definitely feel confident when my phone is in this case my only annoyance is that there is a flap that goes over the charging port that is stiff and makes getting a cord plugged in kinda annoying, but overall a solid purchase

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox Galaxy S23 Ultra phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for such a good, protective, case was perfect. OtterBox makes some of the best phone cases and Best Buy had the lowest price of every other retailer I could find.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a full covered case for multiple years, i finally broke down and bought a different case. Used otter box before, but didn't have the confidence, but now my mind is changed. Best case to have

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case - protects phone well. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Nice but charging problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all i like the the phone. I had the note phones up until the z fold 3 came out then i got the z fold 4 and only got this phone as my fold 4 died from water. I got this phone because it was only option and i needed a phone right away. I miss the big fold screen. But im super impressed with the s23 ultra camera. The reason i gave it 4 stars is because from the day i got it the charging port has been weird. All chargers i use is finicky if you hold the phone and charge the charger is connecting and disconnecting. Theres not a firm solid connection. Maybe this is just a defect to my phone. But the morning after buying it i flew to the philippines so no way of trying to work it out with samsung or best buy. Charging while driving sucks too its connecting and disconnecting constantly. Once im back home i might just go back to z fold.

    I would recommend this to a friend
  • Cons mentioned:
    Charging port cover

    Rated 5 out of 5 stars

    Quality product.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still going strong after nearly two years. OtterBox is quality. Easy to clean. The little rubber tab that covers the charge port can be a little annoying, but is easy to get over.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Thank U for creating a less "armored" case OB!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So if you know OtterBox... You know they make cases in the style of combat tanks... Coolers... thick plastic, heavy and bulky... Not this bad boy! This is slim and comfortable with the awesome protection they offer. Do it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great case.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, I love the feeling and the material is really good.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Durable and reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using otterbox for a few generations of phones now and I had originally purchased a different brand case for my current phone. But i soon realized alot of other cases dont offer the same kind of grip and protection. Glad there is a slimmer option and with more colors this generation.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this case after i had to get my screen replaced and I LOVE it. My phone feels protected but not bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Perfect Case!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great sleek case; it doesn't add bulk to the phone like other cases do gives the phone a perfect grip and protects the phone from drops, and if the case breaks otterbox can send you a new one at no cost

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Mine has issues

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had two of this exact same case on my same phone. Its nice, simple and does protect the phone well, I have had a couple of drops. For some reason though which when first installed the case fits nice and snug this changes over time. The rubber part where the volume buttons are seems to just loosen up, it is no longer a snug fit. This has happened to both of them I bought.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Ryan! We're so sorry to hear about the trouble with your product. We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this! OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Durable and perfect fir

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build to last, high quality. ready to provide confidence in keeping your phone safe from any damage

    I would recommend this to a friend
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