Customer Ratings & Reviews

I have been using Otterbox products for 9 years now and cant recommend them enough. I have never had a device break while in one of their defender/commuter cases, i also love the added benefit of the included belt clip as it keeps my pockets free. These cases are easy to install and will last you as long as you decide to keep your device for. An added benefit….otterbox customer service is outstanding and they will take care of you if you have any problems or if you somehow manage to break this tank of a case.

The cell phone fitted perfectly in the Otter Box protector. It was not difficult to put it in, all the buttons worked, it looked nice and slim fitted in there and it’s a good product. My only complain is that it did not come with it’s own glass protector, had to buy that separate and no cover for the camera lenses. It did come with a holster belt clip for the phone which i don’t use...

Does not compare to otter box I have on my XR. Very poor quality compared to my last one. Very disappointed for the price I paid. It doesn’t offer and side screen protection almost flat along the screen. Only beveled part is on top and bottom.

The new otter case for my mini iPhone 13 feels sturdy. It’s a great color and has a belt clip that could also be used as a stand. The size fits my phone perfectly and is still a comfortable size for my hand and my purse. The sales rep brought me over 5 varieties from which to choose with no pressure.

It provides pretty good protection and doesn’t feel too bulky with the smaller size of the phone. MagSafe does not work with this case. Wireless chargers are kind of hit or miss with the mini (coil placement) and that rang true for me with this case on.

Well done, OtterBox. By far, my most favorite case in the OtterBox lineup. Now, I have to admit, I haven’t used an OtterBox case in quite some time, many years back when I had an iPhone. In comparison, I absolutely LOVE this current case being accompanied w/ no built-in screen protector. I used to always tear the screen protectors off any OtterBox I had, thereby voiding any manufacturer’s warranty. It was a personal preference to not have to go through the plasticky feel of the transparent film. Smart move on your part, OtterBox. I prefer the liquid shield screen protection that is applied by sales people of my phone carrier. It’s pricey at $49 but an awesome alternative to any plastic or glass adhesive, AND dries crystal clear where you don’t even notice anything was ever applied. It’s what I use along w/ this Defender Pro case by OtterBox. Never once had a cracked phone screen. Knock on wood. I really like the black stripe option of this OtterBox Defender Pro series sold by BestBuy! To me, it’s both visually appealing in a simple kind of way, and the lined grooves help provide a little more better grip than the solid versions sold on the OtterBox website. I like that the option is there to hold my iPhone alone w/ the rubbery feeling case or paired up w/ the clipped holster. Although since I’m transitioning from an android case that had a PopSocket, I like gripping my iPhone w/ the clip holder attached in the back. I guess I’m just used to holding a giant phone w/ a PopSocket, that an iPhone 12 mini phone stored in an OtterBox case works out well. Don’t get me wrong, this current Defender Pro series by OtterBox is nowhere in thickness compared to many years back of their earlier cases. The best part of OtterBox, the military grade protection is still there w/out the bulky case feel of yesteryear. Thank you, OtterBox and BestBuy. I think I’ve found my ‘one case and done’ brand for the ideal cellphone size. Fingers-crossed Apple sticks w/ the mini iPhone line so I can keep rebuying an OtterBox case to keep any future mini iPhones in pristine condition :)

Excellent product, available in store when they activated our phones. Nice, helpful clerks activated our new phones, sold us cases, and transferred our data. All done on time with an appointment made on line. Only complaint is that I could not talk to anyone at the store on the phone, and the website is confusing to navigate. Also, I went to the store and stood in the GeekSquad line. After some confusion, we decided that our appointment was with the cell phone techs and not Geek Squad. It was not obvious on the website who our appointment was with.

Easily fits on phone, rugged, and great protection. The price was more than I wanted to pay, but in line with the pricing at Verizon store. There is no screen protection which would have been nice to have.

Easily fits on phone, rugged, and great protection. The price was more than I wanted to pay, but in line with the pricing at Verizon store.

I've always loved the OTTIES. Very durable. Own multiple DEFENDERS over the years. This time, I CAN CHARGE MY PHONE THROUGH THE CASE. This is a big plus since opening and closing the port will break over time. My only complaint is that they omitted the built in screen protector which forces you to either buy their screen protector or another 3rd part maker.

Very durable and keeps phone nice and safe and easy to hold phone but to expensive in my box

This is a really nice case. Fit my iPhone 12 mini perfectly. I've had 2 other Otterbox Defender cases and both of them lasted the 5 years that I had the phones. No reason to think this one won't last as long those did. The only reason I gave it 4 stars instead of 5, is because the case does not have a screen protector, which isn't a problem, but it's still priced the same as those with screen protectors.

Sturdy protector I find the IPhone to be very slippery. This case gives a comfortable grip and allows full protection for the phone. The reality is IPhones are expensive.This protector will help protect your investment

Great case, sturdy with a solid fit for iphone 12mini. Nice color combination and grooved texture for good grip. Slight drawback to that is popup holder does not stick properly to back of case. Belt clip is provided which could be a sort of popup substitute but adds too much bulk in my opinion. Case is pricey compared to others, but it pays off in the longrun in terms of safety & peace of mind.

I have used OtterBox protectors since my first iPhone. They hold up going in and out of my pocket or purse and even being dropped! I love that this one has a rubbery texture that keeps it from sliding and helps me keep a good grip on it.

awesome case still using it till this day 6/5/2021 its awesome when i ytry to go back to my other case for my phone it not the same went back to my otterbox i dropped my phone so many time its still in excellent condition

Perfect fitment for the right sell price. Very ruggid look and feel, excellent protection and quality. I highly recommend this product to whoever is looking for a high quality phone case.

Fits the phone perfectly. It's actually a case within a case. Very sturdy. Thanks to the Best Buy team we were able to get the phone securely in p!ace. It's worth the price.

Otter box has a good reputation of securing your phone from damages. Protected my iPhone SE for 3 years. It has worked great so far. I wish it had a screen protector but I had to buy one separate.

Otter Box fan for years so a natural choice for my first new phone in 6+ years. No drops yet...but feel confident in knowing the Otter has my back. :o) Still a little tricky to get it open for phone installation, but I persevered. Staff was friendly and knowledgeable as usual.