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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1764 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are satisfied with the Defender Pro Series Case's excellent protection and secure fit for their Apple iPhone 11 Pro Max. Many appreciate its durable quality and ease of use, along with the added grip it provides. However, some customers find the case bulky and heavy, and note the lack of a built-in screen protector and potential issues with wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,764 reviews
  • Rated 5 out of 5 stars

    Otter Box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have managed to crack every screen protector I have had changed on my phone. I decided to purchase the otter box and my screens are safe now. I love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never use any other case than otterbox it’s the best, durable, great quality and heavy duty and doesn’t feel bulky in your hand or pocket

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box case is a must have for all electronics and phones. They keep all of my devices damage free and blemish free. Don’t use the other brands because they don’t protect like Otterbox either and you have a 1 year warranty on the case too if it is damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protective and stylish easy to put on and buttons easily depressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great no issues, seems like it protects the phone well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Break proof!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my otter box and glass. Cost of phones today justify investing in good protection and I’ve found this to be the best combination. We don’t have a Best Buy where I live but happened to be going through Marquette, MI and stopped to purchase these items. The staff was superb In their knowledge and in helping me. Glad I decided to purchase from them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always choose OtterBox cases. Great protection and great fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfect, and not bulky. Love the clip, fits perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box completely protection !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is almost indestructible! If you are going to put a case on a high cost phone the otter box defender can’t be beat! It is worth every penny spent. I don’t even use a glass screen protector because of the way this case is made the screen of my phone has never broken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loyal Otterbox customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Otterbox products. I have been using their products for over 6 years. They’re tough and have protected all of my phones. I won’t use any other phone case but Otterbox. I have accidentally dropped my phone from various heights on to various surfaces including the pavement. The case really does its job in protecting the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps the phones safe, little bulky, but what do you expect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is a little bulky but very good protection for phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox -Defender pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chose the OtterBox Defender Pro Case for my IPhone 11 Pro, because I trust that it will protect my phone. Last OtterBox case lasted 4 years without a mark on my phone. Cannot ask for a better product that does what it is intended to do. This case has never let me down. Phone has been dropped with not as much as scratch. Thanks for the great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift for my son who works outdoors and around water, chemicals, etc. He cannot afford to damage his phone. The OtterBox Defender is the perfect protection. He was very pleased. The belt clip is a nice addition, as well. We have always had great experiences with OtterBox, and this one is no exception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Case and great protection!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an expensive phone I have always used the best case on the market which is in my opinion the Defender case. It also comes with a holster essential for the best protection if you can use it. Holster also can be used as a stand. Probably my 10th Defender case over the last ten years. For a working person in the field the holster is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case for protection it protects and very expensive phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too bulky. Dropped it a few times already and no damage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Your iPhone will certainly be protected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is not as bulky like most Otterbox cases are, and if you want your phone protected, this is the way to go. Also, this case is hard to get on and to take off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong and safe for my phone. Like the clip on the back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY GOOD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT FIT USE AS A HOLSTER FOR MY BELT. PROTECTS THE PHONE

    I would recommend this to a friend
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