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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1764 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are satisfied with the Defender Pro Series Case's excellent protection and secure fit for their Apple iPhone 11 Pro Max. Many appreciate its durable quality and ease of use, along with the added grip it provides. However, some customers find the case bulky and heavy, and note the lack of a built-in screen protector and potential issues with wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,764 reviews
  • Rated 5 out of 5 stars

    Must have case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case for your phone and is a must have to protect your expensive device. I’ve dropped it many times and this case is heavy duty and does it’s job well. I always turn to otterbox defender.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get an OtterBox Defender series for my current iPhone and I have not had a phone break yet! I sought out this one for my new phone. One thing to note: unlock past OtterBoxes, this one does not come with a film attached to protect your screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new black heavy-duty OtterBox - Defender pro series case for my new iPhone 11 pro max and so will you! It’s definitely a great value for the price! I promise you will be so very happy you purchased this product! I know I am!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a dropper & this case has yet to fail me. This case has protected my phone through the roughest times, it’s even made it through an automatic truck closure! Sturdy & dependable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great, less filling.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox cases have never let us down. My son has used this case for nearly a year without issue. Well, the phone in the are hasn’t broken, but it hasn’t kept him from dropping it. He has no complaints regarding its bulk or grip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protective case out there

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I have been protecting our phones with Otterboxes for years. We have not had ONE cracked screen. When we got our new iPhone 11 Pros last month, we were excited to see that there were already cases available and we immediately bought new Otterboxes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The toughest yet!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super tough and durable... I go through phone cases like a hot knife thru butter, but this Otter Box has lasted quite well and fits my phone perfectly, and is not to thick to prevent wireless charging... I highly recommend Otter Box!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rated this 4 stars because i wish the case was a little easier to get on and off.. Overall I love it though... This is the case that doesn't use a screen protector on the front, so your touches on the phone work perfectly.. but the case is big enough so that if you drop your phone, your screen never hits the ground.. so definitely good protection.. This case does make the phone a lot more bulkier than it is, but if you're wanting to protect it, then this is the case to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box iPhone 11 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has been everything I wanted it to be. Yes, it makes the phone more bulky and heavier. But if you should know that going in, then it isn’t a big deal. Great drop protection. As a note, this does not add water protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best insurance policies you can buy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using otter box defender cases since the first iPhone. These new screenless ones almost seem better as the old ones used to trap dirt under the screen. It would be nice to include a separate screen protector to keep up with the previous “defender” name.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Protection. Can't knock off belt!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Haven't had it long. I don't think I'll be able to knock this one off my belt like I did the last one. Constantly! Screen down, screen up! Works either way. Better protection than last case also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best protective device your phone could have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox has been producing the best quality protective phone cases for a very very long time. This Defender case is no different in keeping your phone protected against serious damage. The phone can take a serious drop and suffer no damage to it whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box was needed. Other cracked. Urs were 5$ less it was also in stock. Salesman willing to help where they are located

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case for your phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Otter box for about 8 years and they never disappoint. Great all around protection for your phone. Clean your phone once in a while and take it out the case and put it right back in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Case, Durable, slightly bulky.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t dropped my phone, but I don’t have any doubt that the phone would be okay... and that’s the type of phone case buyer I am. It’s bulky, but I have big pockets since I’m past my skinny jean emo days. Comes with a hip clip if that’s your style, too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good cover and very protective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cover for your iPhone is very protective but be mindful that this will bulk up your phone very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Most Protected My Phone Has Ever Been

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a long time I shied away from Otter box. With the rugged ways in which I handle phones I should have purchased an OtterBOX a long time ago. I am very happy with my purchase. It fits all that needs covering and more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otter Box, Great Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Otter box. My other one finally wore out where the volume buttons are after about 2 years. That was a little disappointing but other than that, I've dropped my phone, and had other incidents with no damage to it. It's worth the $65.00 price tag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best cases I ever purchased for my iPhone. It is durable, convenient to use and protects my phone. I highly recommend this case to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11 Pro Max otterbox.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product.!!! I had never before purchased an otterbox, but heard so many great reviews from my friends, and other people. I decided to give it a try, and I really like it. It really does protect your phone.! Glad I gave it a try.

    I would recommend this to a friend
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