Customers are satisfied with the Defender Pro Series Case's excellent protection and secure fit for their Apple iPhone 11 Pro Max. Many appreciate its durable quality and ease of use, along with the added grip it provides. However, some customers find the case bulky and heavy, and note the lack of a built-in screen protector and potential issues with wireless charging.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,764 reviews
Rated 5 out of 5 stars
Good fit
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
While it's important to keep your phone insurance, this is a great added back up. Seriously, who HASN'T dropped their phone?
I would recommend this to a friend
Rated 4 out of 5 stars
Phone case
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best phone. Case I dropped it from patio and it did not brack
I would recommend this to a friend
Rated 5 out of 5 stars
Otter Box Case
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The sales representative was 100% correct on the product…works like it is supposed to.
I would recommend this to a friend
Rated 4 out of 5 stars
Strong phone case...
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was hoping that it came with a screen protector since there isn’t one built in, but otherwise a great case.
I would recommend this to a friend
Rated 5 out of 5 stars
Perfection
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing this case lasted me for a solid 2 years possibly even more if i wouldnt have taken it to construction every day
I would recommend this to a friend
Rated 5 out of 5 stars
Barb
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is a great product love the look of it. I love to shop at Best Buy.
I would recommend this to a friend
Rated 4 out of 5 stars
Otter Box Purchase.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall good product just a bit over priced. I recommend this item.
I would recommend this to a friend
Rated 5 out of 5 stars
Beast!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not the prettiest, but the most practical for a teenaged girl who breaks phones. They are very sturdy!
I would recommend this to a friend
Rated 5 out of 5 stars
OtterBox
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very well built. Has saved my phone several times. Money well spent. A bit bulky but worth it to save the phone.
This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max - Purple
I would recommend this to a friend
Rated 2 out of 5 stars
Too bulky
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I expected it to be big and bulky, but not this much. Wouldn’t work with 2/3 of my wireless chargers, didn’t fit in my car mount, made holding the phone one handed uncomfortable due to the added size and weight. Commuter is the largest size most people should go in my opinion.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi there!
We're sorry to hear about your disappointment with your Defender Series case! That is definitely our most rugged case, so it will be a bit more robust than the rest of our lineup. We'll be sure to get your feedback passed up the ladder to our design team.
Best, OtterBox Customer Service Team
Rated 4 out of 5 stars
Good for protecting phone
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s good but doesn’t come with a screen protector which should be a mandatory thing
I would recommend this to a friend
Rated 5 out of 5 stars
11promax
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it .... Battery life also seems significantly improved (even from what I recall when the X was new) and I am especially noting that there is significantly less battery drain when taking lots of photos and video footage.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Case!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This case is amazing! Worth every penny! I have 2 toddlers who are always throwing my phone around and this case keeps it safe!
This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max - Purple
I would recommend this to a friend
Rated 5 out of 5 stars
Phone case
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My phone feels safe and secure in this case, excellent quality and good value.
I would recommend this to a friend
Rated 4 out of 5 stars
Bulky
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought but haven’t used yet. Just a bit bulky, but overall a good production
I would recommend this to a friend
Rated 5 out of 5 stars
Great protection without large size
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve owned 5 I-Phones and I think this is the best fitting Otter Box of all. I have the 11-PRO-Max.
I fly a lot and the case clip stand function works really well and makes hands free viewing simple and versatile.
I would recommend this to a friend
Rated 5 out of 5 stars
Great case
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The color is as shown, kind of a muted purple - eggplant maybe? It’s really pretty IMO. The best thing about this case is they made it so the phone is in the clip backwards so if you have a pop socket you can still use the clip. Last OtterBox I had would only go in the clip with the back of the phone against the back of the clip so I couldn’t use it once I added a pop socket. I love that I can use it now when I need to. OtterBox is expensive but it’s a great quality case, worth it to protect my phone.
This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11 Pro Max - Purple
I would recommend this to a friend
Rated 4 out of 5 stars
Seems to be very durable. Perfect Fit
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect fit. Seems to be very durable but has not been subjected to a fall or any impact yet.
I would recommend this to a friend
Rated 4 out of 5 stars
Great buy
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It saved my phone once I dropped it. I would buy for all my phones
I would recommend this to a friend
Rated 5 out of 5 stars
I get the same case with every iPhone I’ve had
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve tried a lot of the other top brands and the otterbox is just the go to case it seems like. They have good warranty, customer service, and products. Plus the cases aren’t as annoying as life proof cases for a better price