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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2469 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers regard the Defender Pro Series Case as offering excellent protection and a good fit for their Apple iPhone 11/XR. Positive feedback also highlights the case's ease of use, and many appreciate its reasonable price. However, some customers find the case bulky and heavy, and the lack of a built-in screen protector is a common complaint.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,469 reviews
  • Rated 5 out of 5 stars

    Protective case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done well for protecting. Can handle multiple drops from high up and throws. Not as difficult to install as older OtterBox cases yet somehow feels more protective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case fits perfectly and is strong and sturdy.PHS I've used Otter Box Defender cases in the past and they've always withstood drops, with no damage to my phone. Very pleased!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case is light weight and protects phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Defender pro is so easy to put on. It is light weight, has a clip for easy on and easy off, protects phone. It also has allows you to use your phone while continue to protect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great this is my second protector I wore the first one out had it for several years liked this one because of durability and protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely protects!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a friend who still has it and it still looks new! I know they drop their phone a lot and I just knew this would protect it! Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like having armor around my iPhone XR. I ended up calling the manufacturer as I could not figure out how it went over the phone. Customer service was awesome! There are 3 cases with this. There is an internal back case. Your phone sits on it. Then you attach a front side case. This holds home in place. THEN you can easily attach the armored case shown on line. No directions inside to help at all. So here is your secret. I drop kick my phone all the time. Can you imagine if I didn’t have a case? This one has passed my test! So protect your phones investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for the iPhone 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a case with great protection, this is the case to get. It is a little bulky compared to many but it is worth the bulk to save the phones from falls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    big, bulky

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's not like the old Otterboxes with the plastic screen protector, which is a disappointment ... but it does protect my phone.. had to pay extra for a glass plate tho.. $$$$$$!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox is the best protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only con against this Otterbox case is, for the price it doesn't come with screen protection, but there are choices if you want to add a screen shield. Other than that, Otterbox is the best protection for your iphone or ipad, with family if four we have owned many and so glad we always had an Otterbox case to protect them. Installation is literally a snap. The rubberized outer layer wraps around a hard plastic inner layer and you're good to go. Also if anything should happen to your Otterbox case they have a great warranty for replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone case ever made by far. Must definitely recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for your phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the otter box case for my phone. The price was very reasonable and it offers great protection for my phone. I also like that it came with a carrying case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always a must have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a fan of Otterbox ever since I dropped my iPhone 6s more than a 100ft off a roller coaster and got it back without a scratch. This case is as strong as you'd expect it to be and then some, the only issue I have with it is they don't build in the screen protectors anymore so now its a separate purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solid protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my son who just upgraded his I phone. Fits snug and secure and has proven itself with a few phone drops since he bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found the item we needed, checked out quickly. Also went to Customer Service to find out what type of stove I bought, and if was in stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellant protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is that the screen protector is no longer included. Otherwise is excellent protection for your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg, great product, super protection for my device, Only downside is that it is a bit bulky, put t to that’s why it provides great protection!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product as always

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel of this case. Gives you a non slip grip. It isn’t too bulky either. I would definitely recommend this otterbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like having the protection for my iPhone. Don’t like that I have to different screen protection but I understand why.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Indestructible

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box is pretty much Indestructible and easy to use. The price is higher but worth the money. Don’t cheap out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great case my daughter has dropped her phone many times and this case keeps it perfectly safe. This is a higher grade case.

    I would recommend this to a friend