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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2469 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers regard the Defender Pro Series Case as offering excellent protection and a good fit for their Apple iPhone 11/XR. Positive feedback also highlights the case's ease of use, and many appreciate its reasonable price. However, some customers find the case bulky and heavy, and the lack of a built-in screen protector is a common complaint.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,469 reviews
  • Rated 4 out of 5 stars

    Heavy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fits ok but is not most convenient with the volume button on the side. This is also a bit heavy so if you want something light weight this would not work. However it does very well protecting your phone when it's dropped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trusted brand with superior protection.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this for my wife and she loves it. Unfortunately, she's prone to dropping her phone and the Otterbox is definitely a trusted brand. She owned Otterbox cases throughout the years and it never failed her. Sturdy case for sure. Thay said, if you're very careful with your phone or don't like the bulkiness I don't think you'll need or like this case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protection and convenience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have praised the otter defender pro series case time and time and time again in addition to the shatter proof screen protector the otterbox has only concreted that protection of my phone for me in all ways the screen protector doesnt. It also is entirely handy having the clip it slides into and straight onto my pants now I dont spend hours looking for where I laid my phone down at..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case for my son iPhone11 not too bulky excellent protection just right for an active young man

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection. Easy to hold. Takes a licking and keeps on protecting my phone. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for the iPhone 11!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case to protect my iPhone 11. So far the case has been great. It protects my phone but isn’t to big or bulky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect box

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits like a glove. Perfect on my phone I have dropped it so many times and it’s still in perfect shape

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also got this as a gift for my grandkids tablet cover

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appears to be a very nice case. Everything fits perfectly and will provide protection for my IPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift and they loved it. Would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this case for a 76 year old gentleman who will getting my Iphone 11 when I receive my Iphone 13. Since he has always used a flip phone & little belt pouch, I thought this would be a good choice for him. It has the belt holster and will be very good protection in case of drops. The fact that it was on a great sale at Best Buy makes it an even better buy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bulletproof

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its heavy. It catches on the fabric in your pocket. Its bulky. But there is nothing that's gonna get to the phone. I think the case can probably dodge bullets.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this for my iphone 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well. Feels like it will protect this well. Otterbox has been good to me for years so continue to use them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Case, Belt Clip Useful. No Screen Protector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous version for iPhone 7 had a screen protector integrated, this one doesn't. So I took away one star. Old case did have it faults -- where when I put in the USA Made 'ram mount' on my Harley Davidson the old phone case kept typing random letters in SMS screen when opened. This new case hasn't replicated that problem yet. I do plan on getting a privacy screen protector within the coming week(s) for the dual purpose of protection and privacy. I like the clip it comes with as this phone is a little too big to store in my pocket. I feel like for the price, It should include a screen protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox is still the best phone case!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox phone cases are still the best. I've tried other less expensive cases, and they have been flimsy, belt-clip broke off, etc. I've never been disappointed with the Otterboxes! They are truly strong enough to truly protect the phone inside. They don't fall apart. They are made of sturdy, well-fitting materials. I will buy Otterbox for any and all future phones I own!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Otterbox on all my phones and my kids phones it protects very nice and easy to put together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to put on your phone the colors great works great if he dropped the phone and it protects it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defender is my favorite version of the Otterbox cases. This gives the best protection. I wish there are more choices on colors like Symmetry and Commuter though. Obviously, this is for iPhone 11. This style is called purple nebula and first one I bought for my new phone. I like the line pattern on the back side instead of being plain. So, my phone don't look too boring and the same, I purchased 2 more Defenders' cases - Love Bug/Raspberry Pink and Petal Pusher/Blue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for the iPhone. Not bulky at all. Good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exact as advertised. Does not feel bulky. Phone was already dropped with cover on and screen still intact.

    I would recommend this to a friend