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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2469 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers regard the Defender Pro Series Case as offering excellent protection and a good fit for their Apple iPhone 11/XR. Positive feedback also highlights the case's ease of use, and many appreciate its reasonable price. However, some customers find the case bulky and heavy, and the lack of a built-in screen protector is a common complaint.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,469 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked out great for what I was needing………………:;

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case and protects my phone. I’ve dropped it several times and no damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very pleased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is my 5th one, I have purchased, over the years. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit well on my iPhone 11 and it has lots of protection Incase it falls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and fits great. would recommand 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough case. A little heavy bit I like it a lot. Will buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection to iPhone 11. Nice color & grip.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this cover. Great protection to iPhone 11. Nice color & grip.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OtterBox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always trust Otter Box every since iPhone 3 I just purchased this for an an iPhone 11 and was surprised that it did not, with a face shield the last one I bought was for an iPhone 6 so things have changed I always like to protect the screen so it was disappointing when you have to buy another piece for $30 from otter box I work in construction so the screen morse acceptable to getting scratched or damaged the reason why I like OtterBox I have instances where I have dropped my phone from about 20 feet and no damage that’s why I’ve always purchased Otter Box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case. Fits nice. Protective. Not much more I can say.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy protects well worth getting it.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am only giving this 4 stars instead of 5 because while this does protect my device very well even if its dropped. My cats hair gets stuck around the inside rim and sometimes it won't come out and would have to take it off to get the cat hair off. It has protected my device from drops and do like the dust protection on where the plug goes. Where I live its very dusty and this has protected my device from dirt and dust really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just as you'd expect...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Provides a good grip and ample protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I was expecting a complete enclosed case.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does an excellent job. Unfortunately you have to buy a protective screen for the front of the phone. OtterBox for IPhone 6 comes with a front cover as part of the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outer-box iPhone 11 cover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with using otter-box covers for my iPhone 11.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1 iPhone case for my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPhone XR is several years old and has been dropped more than once. Literally wore out the first OtterBox Defender from going in/out of pocket. Only one choice to replace it. Also, phone is often in a wood shop with lots of saw dust. This case protects the phone well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case but it is bulky

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally like this case but some may think it is too heavy and bulky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cm

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone case it’s a great item for the value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s got good grip so it doesn’t fall out of your hand easily the only reason I gave it four stars out of five is it make the phone bulky for on hand Overall nic product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, fits my phone great, not to bulky, sleek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my nephew he loves it. No complain about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives great protection even if dropped - makes phone easier to hold

    No, I would not recommend this to a friend