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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2469 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers regard the Defender Pro Series Case as offering excellent protection and a good fit for their Apple iPhone 11/XR. Positive feedback also highlights the case's ease of use, and many appreciate its reasonable price. However, some customers find the case bulky and heavy, and the lack of a built-in screen protector is a common complaint.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,469 reviews
  • Rated 5 out of 5 stars

    Sturdy easy to grip and protective case.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy, makes the phone easier to hold. Very protective case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy and Reliable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the case seems real strong and able to keep my phone safe which is a great feeling, I also like how reliable it is. I haven't had to do anything with it except put it on and now everythings good. simple product for a simple task but very effective. I'm one of those who has phone's cracking and breaking so hopefully this will be my fix!

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very proctective

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for my dad and its super protective for his job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very durable!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great!! I love mine!! Protects ur phone very good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty color and offers awesome protection for my clumsy self

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Holster Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently upgraded to iPhone 11 unseen. The larger size caught me a little off guard. Ordered a holster case on-line. Didn't like anything about it. Bought the OtterBox at BestBuy and couldn't be happier. Great protection. Holster adjusts to a comfortable position and the clasp doubles as a stand for ease viewing streaming feeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect case for my phone! As usual the quality is perfection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for iPhone 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit and feels like my new phone will be well protected.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best cases always!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of my family is required to have an otterbox defender case on their phones. We have not had one break to date over the past 8 plus years. We always get top trade in value for our phones when it comes that time. We just pull them from our defender case and just like that a new shiny phone appears. Thank you Otterbox for such a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 1/2 years later still not issues and working perfectly fine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit on my iPhones and no problems with the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was a high quality product.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely buy this for a friend. Cases, which are designed to attach to, support, or otherwise hold a mobile phone, are popular accessories for many phones, particularly mainstream smartphones, which give our phone ultimate protection from dust, drop and also from screen broken or we can say that from any accidental damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome protection for my phone easy to install. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case that is not bulky and protects the phone well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fit comfortable to hold easy to put in my phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s okay.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case. The phone is definitely protected the only thing is too heavy with case on. That’s the only reason I won’t give it 5 stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these for all my phones. Been purchasing since iPhone 3

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great employees and good products

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it 4 stars because of expense. My salesman was very helpful, polite and thorough with helping me improve my quality protection of my cellphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox - The Best iPhone Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used OtterBox cases for all my cell phones, iPads, etc. They have provided my equipment with the best protection possible. My equipment trade in has shown this. I'm often asked did you even use the item. The only option I miss is the previous built in screen protector. I had to choose a second product for this purpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy wiuld buy again. Would recommend to a friend.

    I would recommend this to a friend