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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2469 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers regard the Defender Pro Series Case as offering excellent protection and a good fit for their Apple iPhone 11/XR. Positive feedback also highlights the case's ease of use, and many appreciate its reasonable price. However, some customers find the case bulky and heavy, and the lack of a built-in screen protector is a common complaint.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,469 reviews
  • Rated 4 out of 5 stars

    Keeps your phone safe

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case for my husband’s iphone 11. It’s very good, except the belt holster broke. It wasn’t that old & a corner broke off, so it can’t hold the phone on the belt. Otherwise, the Defender cases are great. It kept my daughter’s phone from being damaged many times during high school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid IPhone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job protecting my phone. Does get a bit scratched at times, but that doesn’t interfere with its job protecting my phone. Not a lot of color choices at the store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t have a screen protector. Kinda bulky but over all protects phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does a fine job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox cases are always my go-to because I have a very active lifestyle and take my phone along with me everywhere! I gave it four stars because I wish there was a wider variety of colors. My phone needs the protection, but I could only find purple and black in the Defender Pro Series. Other than that, the case is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection for my new IPhone 11

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little different from the same case I bought for my iPhone 6 as there is no front screen. I ended up buying a separate glass protection but OtterBox makes a great product. I've already dropped my phone once and all was fine (dropped by accident onto the hard tiled kitchen floor). Reduced by one star as the case is a little tricky to pop into the belt holster but OK once you get used to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable, very strong, so strong that the phone will bounce quietly if dropped; with the screen staying intact. Great Buy! No, I don't work for these Guy's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box keeps your iPhone protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Otter Box purple iPhone 11 color! But love more it’s ability to keep my phone screen from breaking. It is built to protect your cell phone whenever it is dropped!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone case available

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case available. Mine has been dropped many times on cement and has never been damaged. I bought this one for my granddaughter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my otter box protection case.!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment for my new IPhone 11.. I live how easy it is to install and use... would recommend to my friends and other.. Get help at Best but whenI was choosing my phone case.. well worth the money for its value..!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know what you get with an otter box. But I will say that I love how the iPhone 11 otter box fits now. It’s much more secure and less prone to being stretched at the bottom when the charger tab cover is pulled open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protective case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light weight and protective. I like that it doesn’t have the plastic cover over the front. Like all otterbox items, It saves your device under reasonable drops. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case , lasted me a great time and has helped me with my job which is a mustve to get a heavy duty case incause of an acceident

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands down best cases

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy any other cases for all my phones, you spend a little more money on the Defenders but they will last And they really work. I drop my phone all the time this case are made well just the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellant

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left on the top of convertible, watched it fly off while turning a corner. Walked back and got it, no issues with the case or the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was better when it included a screen protector. But still the best protection..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Phone was very hard to hold because it was so smooth and easily slipped out of my hands. Now, I find it is comfortable and solid to hold and it is easily put into my pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11 Defender Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Pre Ordered My iPhone 11 and Wanted a Case for Day one when I got it! This works Perfect! Didnt have the color I wanted so ill wait to fix that black on black will work for now! Deff Recommend if you want Max Protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable, easy to put on. Inside of case collects dust so it must be cleaned regularly by taking out the phone which stretches the case and makes it wear more over time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone case

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second case that I got from otter box. I drop my phone a lot but my phone hasn’t cracked. I also work with kids and the otter box protect my phone. Very good quality. It’s worth the buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this one because it has a good grip that doesn’t slip out of my hand! I dropped my phone all the time and I haven’t once with this. It is a little bulkier but still fits my car phone holder. I recommend.

    I would recommend this to a friend