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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2469 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers regard the Defender Pro Series Case as offering excellent protection and a good fit for their Apple iPhone 11/XR. Positive feedback also highlights the case's ease of use, and many appreciate its reasonable price. However, some customers find the case bulky and heavy, and the lack of a built-in screen protector is a common complaint.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,469 reviews
  • Rated 5 out of 5 stars

    The perfect case for protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the case is nice the new iPhone 11 is much bigger than previous phone (iPhone 7) and with case attached it can be difficult to place in pant or jacket pocket. Good thing I have the outer box for protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Case Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case protects the iphone totally. I have dropped the phone several times and it did not break. The solid build of this case gives full protection from falls on hard surfaces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Case for iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are sold on OtterBox cases. Never have had a phone get damaged even after multiple drops and even water. This case is no exception. Highly recommended. Does add a bit of thickness, but the safety is worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid protector with good color options and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased for Work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this case for a new employee at my job for their company phone. Works great to help protect the phone from being broken or shattered if dropped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bulky but good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teen breaks more phones accidentally than most. Purchased this case and it’s very rugged. Bulky but at this point saves me a deductible every few months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth spending up for

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable. Can tell is a better product than most. Got for my kids phone. Worth the extra money to protect their phone better knowing is more prone to accidental drops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves his OutterBox. He had one for his iPhone 8 and now bought this one for his iPhone 11. I believe the will stand up to a lot of abuse. The clip keeps it on his belt and in easy access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone Protection

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and provides great protection for my phone. It doesn’t cause any problems with my providers signal and my charging cord fits with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box defender case rocks !!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got an iPhone 11 and had a blue shirt recommended the otter box defender case and once home and attached it was the perfect protective case for the phone it’s a strong sturdy phone protector highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Good Fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to secure my new phone from inadvertent damage and Otter Pro is highly recommended. My only issue was with the instructions on how to encase the phone. The box is light on details and I ended up going to YouTube where a step-by-step walkthrough answered my questions. Great product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otter box for IPhone 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I bought this product when I got my daughter’s IPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET THE BEST

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    RUGGED ITEM. THE WAY I DROP THINGS, THIS ITEM HAS SAVED ME NUMEROUS TRIPS TO REPLACE PHONE SCREENS TO SAY THE LEAST. I RECOMEND TO ALL USERS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection for iPhone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried other cases, expensive ones. OtterBox continues to provide the best protection for iPhones. Every new design seems to improve on the previous. Costs a bit more, but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAd my last one for years.... only replaced it because I never took it off it was dirty. Dropped my phone from all angles, dozens of times, without repercussions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox Defender Pro Series phone case review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had the cover for a few days, but so far I'm very happy with it. I feel very secure with this cover on my phone. It feels very sturdy and is easy to keep a grip on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No damage

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After dropping the phone down an entire flight of stairs not one ding, scratch or any damage to the screen. This will be the only phone case I will purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good case. Would like for it to cover front of phone too though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given that I have two toddlers that love taking pictures this phone case has withstood the roughness, drops and one time water damages. I would highly recommend the case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robust case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it looks that it works. After repairing a broken screen, I will see if this case is good for kids dropping the phone "by accident" It looks pretty robust and well protected

    I would recommend this to a friend