Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 2469 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers regard the Defender Pro Series Case as offering excellent protection and a good fit for their Apple iPhone 11/XR. Positive feedback also highlights the case's ease of use, and many appreciate its reasonable price. However, some customers find the case bulky and heavy, and the lack of a built-in screen protector is a common complaint.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 2,469 reviews
  • Rated 5 out of 5 stars

    Otterbox

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case for my 13 year olds phone. It has lasted 2 years now and I couldn’t imagine her having a phone without an otter box. The phone looks brand new underneath the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case is durable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Otterbox Pro for my new iPhone 11. The case was a little difficult to get on, but I love it. My phone seems well protected. I would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never disappointed in otter box!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey, but my dad loves this case as it completely protects the phone while remaining as sleek as possible and still able to be worn on his hip if he wants.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dont get much safer than this.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super strong and durable case. protects phone from multiple drops. an easy solution would be to not drop your phone but stuff happens and when it does I wouldn't choose any other case to protect my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product protects your phone very well. I had one of these on my I phone 7 plus and the phone looked like new and it was 4 years old. I love the clip case. So I purchased one for my I Phone eleven.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend this brand

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. Very reliable. My 6th OB product. Always sturdy and offers max protection. Helps maintain the value of my iPhones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality case for the price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son and it is a sturdy and easy to hold case. It is worth the price and being in college I feel confident that this will keep his phone safe and protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone protection!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Otter Box Defender case. As a grandmother, my grandchildren are always wanting to see Mamaw’s phone. The extra protection that the Defender case gives is worth every penny!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most effective at protecting my investment in an i

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes no sense to invest a thousand dollars in an iPhone and not put a protective packet around it. The Otter Box (with $15off) is the most ruggedized of all the phone protectors on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bad luck Leon

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the OtterBox defender pro and I would recommend it to anyone also if you get the screen protector for $25 lifetime you should have no problem keeping it in good shape

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough as nails

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This box gives me total confidence. I think it would take a tremendous blow to damage my new iPhone 11. Yet all controls are still easy to access. Not the cheapest case out ther, but one of the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Protection

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic!!! I'm so glad I have this on my phone, I've been on a clumsy streak and have dropped this phone I don't know how many times. Protects it and I have no worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone XR case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case for my iPhone XR, I have dropped my phone multiple times from a height of 6 feet on tile and cement and it has been protected extremely well with this case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter case for iPhone

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought expensive phones so I needed good cases. Kids & wife have dropped their phones a number of times & these case have saved them every time. No regrets, would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super sturdy without the bulk

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super sturdy and superior protection. The design and color combo are very nice. The only negative is the lack of glass protection which must be purchased separately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterboxes literally are the best cases in the world. I have dropped my phones so many times and not a single scratch. I was hesitant about buying the case since it was screen less but it has been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case for my daughters new phone because she was always dropping her old one. This phone has fallen a few times and this case has saved it! Great phone case with outstanding protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One tough otterbox

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This otterbox does exactly what it says it’s gonna do. My phone is secure and I feel a lot safer with the box on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox - Defender Pro Series Case for iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox - Defender Pro Series Case for Apple iPhone 11/XR - Black has held up very well so far and protected my phone when I dropped it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Defender

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my husband. With his job, he is very rough on his phone. With this defender series, I can be assured that it is protected. I would not buy anything else.

    I would recommend this to a friend