Customer Ratings & Reviews
- Model:
- 77-62880
- SKU:
- 6361890
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers regard the Defender Pro Series Case as offering excellent protection and a good fit for their Apple iPhone 11/XR. Positive feedback also highlights the case's ease of use, and many appreciate its reasonable price. However, some customers find the case bulky and heavy, and the lack of a built-in screen protector is a common complaint.
This summary was generated by AI based on customer reviews.
Great protection!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Would buy again. I got this for my husband, because all he uses is Otterbox. He has to have the best protection for his phone due to his job.
I would recommend this to a friendDisappointing after my iPhone 5s Otterbox Defender
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item primarily because a screen protector was no longer included. It also felt very bulky on my new iPhone 11. I got the commuter version which does include the screen protector & is much less bulky but has protected my iPhone well in several drops indoors and out.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your frustration with your Defender Series case! After extensive testing, our engineers concluded that the best interaction with the more advanced displays on these newer devices could only be achieved without the addition of a built-in screen protector. That being said, our design tests have shown this case to be equally as protective as the Defender Series cases that came before it. Additionally, this design is totally compatible with Amplify and Alpha Glass, for premium protection never offered with the Defender Series of the past.
Just to clarify, the Commuter series case does not typically include a screen protector. That being said, we're glad to hear that your case has been protecting your phone so well! If you run into any issues with it, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
Good Quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality. It's heavy duty and covers the phone nicely . There is also a belt clip that can be attached or detached easily. Very happy with the case.
I would recommend this to a friendOtterBox
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Otter box. Being in construction my phone is subject to all kinds of abuse. It protects wonderfully.
I would recommend this to a friendThumbs up!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a loyal lifeproof case fan Because I often drop my phones. The lifeproof for the 11 had air bubbles so I exchanged for the Otterbox It is wonderful I really like the Otterbox!
I would recommend this to a friendMichelle
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product…protects my sons phone as he drops it quite often. We will buy this product every time we get new phones.
I would recommend this to a friendOtterBox Defender Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Offers lots of protection. A softer rubber than previous versions, but seems strong and maybe more forgiving if dropped.
I would recommend this to a friendMust have
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This otter box is the one to have. It has protected my phones from you name it. Never had a problem with this case or the other 4 I have owned. Highly Recommended
I would recommend this to a friendDefender
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the only case I would recommend. It is extremely durable and will protect your phone from anything, I do not like how they make them without the screen protector anymore.
I would recommend this to a friendOtterbox Cases Only
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only the best protection for your phone comes from Otterbox. Your paying for quality protection from drops and any type of clumsiness.
I would recommend this to a friendGood product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, keeps phone protected, in case I drop it, but belt clip digs into my side. I bought this for my SE, several years ago, and it already had a built-in screen cover. The one for the 11 doesn’t have that cover, so I had to buy a separate screen protector.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Greetings, Darth!
We're sorry to that your Defender Series Pro holster has been causing some discomfort! Our Otter designers work tirelessly to design holsters that feel as natural on your hip as your lightsaber does, so we're incredibly sorry that this iteration isn't meeting that expectations. We'll be sure to pass your feedback along to our Imperial Otter Scientists.
We understand that you find the lack of screen protector disturbing in that Defender Series Pro case, but our engineers determined that the best way to interact with the screen of your device was without a built-in screen protector.
If you run into any other issues with your case, please don't hesitate to send us a transmission to 1-855-688-7269, and our fleet of CS Otters would be happy to assist you and our glorious Empire!
Best,
OtterBox Customer Service Team
Belt clip breaking
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been having trouble lately with the belt clip breaking. Ive returend it 3 times within the 15day grace buying period for this reason. The actual case has no issues its just the belt clip so depending on how you gonna use it beware.
I would recommend this to a friendGreat phone case
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked this up for my husband since he’s always dropping his phone and plus while at work he’s around a lot of dust. So far this phone has delivered as promised. No complaints.
I would recommend this to a friendCase is great, clipped holder usually fails.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had a number of these, great job of protecting the phone. Never had a phone damaged while this was on it. I have had the case holder break a number of times. think its the nature of the design of a belt clip and where it sits on your waist.
I would recommend this to a friendGreat case
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case . Saved my phone many times and if anything happens to the case you simply call otterbox and they replace it , just pay shipping
I would recommend this to a friendOtter box- New model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came really fast. I was skeptical because it didn’t have a screen like other models. Thank You Jesus & case for helping my iPhone screen from cracking.
I would recommend this to a friendTypical Otterbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the purple cover looks great with my wallpaper. The newer models do NOT come with the plastic screen cover frame. ( I don’t Know if I care or not about that yet.)
I would recommend this to a friendGreat.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. This is a must if you are rough on your phone. It protects the phone very well for those in the construction business.
I would recommend this to a friendA must for cell phone owners
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it comes to dropping my phone, I’m the best. This product has saved my phone many times. Well worth the price. Would highly recommend this for your phone
I would recommend this to a friendGreat case
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tough as nails. Protects my investment. Phone looks as new as the day I bought it thanks ti the case.
I would recommend this to a friend