Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Angle. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Alt View 2. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Alt View 3. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Alt View 11. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Alt View 12. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Alt View 13. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Alt View 14. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Alt View 15. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Alt View 16. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Alt View 17. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • OtterBox Defender Pro Series video 0 minutes 30 seconds

OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black

Model:
77-62880
SKU:
6361890
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.8 out of 5 stars with 2469 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers regard the Defender Pro Series Case as offering excellent protection and a good fit for their Apple iPhone 11/XR. Positive feedback also highlights the case's ease of use, and many appreciate its reasonable price. However, some customers find the case bulky and heavy, and the lack of a built-in screen protector is a common complaint.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,469 reviews

  • Great case

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cell phones can take a beating while we use them. This protects both the screen and case. I strongly recommend protecting your phone.

    I would recommend this to a friend

  • Otter Box

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone protection cases out there!! I use otter box defender series for all my phones.

    I would recommend this to a friend

  • Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this brand a lot. I had the black one and I said I have to get a new case because my mother kept taking my phone.

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Purple

    I would recommend this to a friend

  • Useing The Defender Pro Series Case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides excellent protection. Best for use where you need to carry your cellphone in a work environment and need extra protection.

    I would recommend this to a friend

  • The best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drop this phone at least 12 times comes out perfect 12 times I will never ever ever ever ever ever ever use another case for my iPhone besides an OtterBox

    I would recommend this to a friend

  • Phone clip

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. I’m glad I purchased this product and from what I hear otterbox will honor the product if it breaks.

    I would recommend this to a friend

  • Otterbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is perfect for my 11 year old grandaughter. She loves the color & i know her phone is protected no matter how rough she is on it!

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Purple

    I would recommend this to a friend

  • Case

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got an otter box with my IPhone a year and half ago and I drop my phone a lot. My phone is still in perfect condition

    I would recommend this to a friend

  • Great case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s no surprise that if you want superior protection, you will have to sacrifice size. If you are willing to deal with a bulky case, it’s worth every penny.

    I would recommend this to a friend

  • Case works

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is good for protecting phone without impairing the use of dials. Case feels good when holding phone and when reading phone messages.

    I would recommend this to a friend

  • Excellent case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! Dropped my phone today if it wasn’t for this case my phone would have shattered!! Will definitely recommend and purchase again!!

    I would recommend this to a friend

  • Great for phones

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a quadriplegic this OtterBox has protected my phone many times where I have dropped it from getting destroyed and having to replace my phone

    I would recommend this to a friend

  • Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been a fan of Otterbox. Great value and provides great protection for phones. Would recommend

    I would recommend this to a friend

  • Great phone case!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case for my husband’s new iPhone 11. He loves it and it keeps his phone safe from any drops or scuffs and scratches. Highly recommended!

    I would recommend this to a friend

  • Great case. Could be better.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an iphone 6s plus that includes the screen protector built in. Why in the world would they stopped including it for phones past iphone 7? Sucks for a case that would otherwise be almost indestructible. They did come with an excuse but that's all it is. It's not a viable reason.

    I would recommend this to a friend

  • Best IPhone Case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is by far the best cases for iPhones. The new screen less addition is a nice feature that makes it easier to clean without taking the entire case off.

    I would recommend this to a friend

  • Excellent product

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox delivers again. i am very rough on phones. I have never cracked a screen with this case.

    I would recommend this to a friend

  • Newcase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this brand and is offered in a variety of styles. Provides a nice comfortable gripe so phone doesn’t slip out of your hand.

    I would recommend this to a friend

  • Best phone protection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned Otter Box products in the past and have found that they offer the best protection for my devices. Best Buy offered a good price.

    I would recommend this to a friend

  • Beautiful phone case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even without a screen protector this case is amazing, I’ve already dropped it like 5 times without any problems with it

    I would recommend this to a friend
Page 36, Showing 701-720 of 2,469 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.