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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2469 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers regard the Defender Pro Series Case as offering excellent protection and a good fit for their Apple iPhone 11/XR. Positive feedback also highlights the case's ease of use, and many appreciate its reasonable price. However, some customers find the case bulky and heavy, and the lack of a built-in screen protector is a common complaint.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,469 reviews
  • Rated 5 out of 5 stars

    Keeps the phone safe when loving a busy life.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits the iPhone and is worth the money. We have dropped this phone more times then memory serves. Screen still intact. Great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is awesome, im always dropping my phone and it continues to Do the job.... Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable and stylish case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Seems like the best option to provide the most protection for your phone. Color is nice and stylish too! Completely satisfied with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rough case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best case if you need durability and protection. I always buy Outerrbox Defender cases to protect my investment. If I need my phone to sell or trade in, the phone looks like new. Many times I dropped my phone on the floor or on the ground and nothing happened to the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my new phone. I have been an Otter Box fan fro several years. I have dropped my phones without any problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OtterBox case is great for protecting my phone. It is a little heavy but I feel very comfortable knowing that if I may drop my phone that it is well protected. The folks at Best Buy even put on the screen cover(sold separately) for me. Store General Manager help us locate the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. It doesn’t have full screen protection which is fine but would have been nice for that to be more clear in the description.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bring back the screen protector on these

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is good with the reputation of absorbing the shock when your device falls. I like it for the protection. The only thing I don't like is that Otterbox stopped putting screen protector on the defender series which used to be ab added benefit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect protection

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this case for my mom and she love it. She drops her device a lot and this case lives up to what it does. Very durable and not too bulky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Otter for IPHONE XR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Well for my IPHONE XR. Otter always forms tight seals. The instructions are non-existent, but I can't blame that on the seller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection of phone - very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have stayed with Otterbox because it has offered me the most protection for my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Too awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an awesome case for my iPhone it protects the whole phone from getting broken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to put on!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It covers the phone very well and it's not slippery( has a great grip material). It's black with no print design which is exactly what i was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for new iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my new iPhone 11. It cost more than others but provides great protection for the phone. Does make the iPhone thicker but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable case but overprice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dependable case however, it doesn't come with a screen protector as it used to. Bought this during thanksgiving for a good price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Safe and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my phone. Paired with a Zagg screen protector and my phone is safe and sound from all of my mishaps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your phone!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case really does a good job protecting my iPhone! It has already survived a couple accidental falls and all is good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got an otter box with my IPhone two years ago and I drop my phone a lot. My phone is still in perfect condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy wife!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man with expensive phone = broken phone Man with expensive phone in OTTERBOX = happy wife and no more broken phone!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME IPHONE CASE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased OtterBox cases for my past three iphones and they have protected them always--as many times as I've dropped it!! Highly recommended!

    I would recommend this to a friend