Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 2469 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers regard the Defender Pro Series Case as offering excellent protection and a good fit for their Apple iPhone 11/XR. Positive feedback also highlights the case's ease of use, and many appreciate its reasonable price. However, some customers find the case bulky and heavy, and the lack of a built-in screen protector is a common complaint.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,469 reviews
  • Rated 5 out of 5 stars

    Otterbox

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love Otterbox brand I purchased this for my husband’s phone because he literally drops it all the time and he can NOT destruct this case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultimate Protection

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives ultimate protection for your device along with a belt clip/kick stand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox has done it again

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the perfect case for the IPhone 11. It's rugged and stylish and not too bulky. You can use it with or without the belt clip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox takes a beating but you can't beat it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always trust the OTTERBOX to protect what is really a mobile computer. It's an inexpensive cost for great protection and good looks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for an expensive iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for an iPhone I gave to my grandson for his 16th birthday. I t has already been "tested" for protection and passed the test!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone case

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has held up perfectly since we purchased, definitely recommend for any iPhone user. Great protection from falls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for Aplle iphone XR. My son loves this case. It protects the phone really well. No scratches or damage yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rugged case

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case ever got it for work phone and would definitely recommend this for anyone looking to protect their phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needs Color

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect case, just wish they came in different colors...but it is very functional and protective

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Defense Series Pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives the ultimate protection and really love the fact that the new series allow for you to utilize a separate screen protector.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    overall great product!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case, it is quite sturdy. I’ve had it for about two months, and it gets the job done. The only reason I gave it 4 stars instead of 5 is because I would have preferred the case to have a screen protector attached like the older otter box cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd Purchase- works well

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one of these cases for a previous phone and it protected the phone through multiple drops. It was an easy choice to buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cover for phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this case to everyone. It’s great. I never have to worry about my phone breaking when falling. Otter box is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great case for phones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These is the second ottetbox case for phones I have. the case works it protected my iPhone when it came out of my pocket going up a flight stairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection if you drop your phone has saved my phone multiple times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox13

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product that my husband absolutely loves! Will only purchase an otter box to protect his phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product worth the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well, was a little challeging to put on but has already protected my phone from a fall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best overall phone case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using otter box for years and this case does it again!! Great feel/texture and extremely reliable in protecting your phone against drops!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A reliable product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product to have protecting your phone. You can feel the quality in touch and the way it hugs your phone. You need a screen protector as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox is usually the best

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used OtterBox for years. The only question I have about this model for the iPhone 11 is why they didn't include a screen protector?

    I would recommend this to a friend