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Customer reviews

Rating 4.8 out of 5 stars with 2469 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers regard the Defender Pro Series Case as offering excellent protection and a good fit for their Apple iPhone 11/XR. Positive feedback also highlights the case's ease of use, and many appreciate its reasonable price. However, some customers find the case bulky and heavy, and the lack of a built-in screen protector is a common complaint.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 2,469 reviews
  • Rated 5 out of 5 stars

    Otter box defender pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for your phone. Would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped my phone a few times and it really works in keeping iPhone from breaking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always protecting my phone. I have a 8 plus still looks as if I just purchased due to this case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the otter box

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cracked 2 phone screens before I got the otter box. It was kind of hard 2 figure out how 2 2 get it on my phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Brand, Iffy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great name, but doesn't protect like a "MOUS" case, NOTHING DOES!!! Watch the videos, then if u dare try it yourself.... I did with my old iPhone 7 since trade in was a joke, and ebay was just as bad. Nobody wanted old tech, so i dropped my phone fro normal height, WORKS. Then tossed it out 10' & slightly up, works, then I got brave & tossed it straight up 15-20', works perfect, NO screen damage either. My last work iPhone 6 in a DEFENDER slipped out while going up steps, hit a step, bounced to the next one down and screen cracked & phone going wacko - Apple got it to work agin for $$ but never again.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there,

      We are so sorry to hear about the damage to your iPhone under the watch of this Defender Pro Series case. Our cases are tough, but every drop is subject to a multitude of variables, many out of our control. We put forth every effort to avoid such disheartening outcomes, but unfortunately we cannot guarantee all exposure to risk is eliminated with the use of our cases.

      With regret, we are unable to help with any repairs to your Apple device. However, we'd be more than happy to replace your case if needed. Please don't hesitate to touch base at (855) 688-7269 and we'll set that up with grace and haste.

      Sincerely,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    great case for iphone 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox defender pro series case is very durable appears it is rugged and can handle any protective needs for the phone. only drawback is it is somewhat bulky and if used by person with small hands or small pockets could be an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New iPhone calls for new Otterbox. I use nothing else. My phones only survive because of my Otterbox Defender cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've already dropped my phone several times and it hasn't broken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox IPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great, except is hard to get out of my pockets some time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protective case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very protective of your phone. I’ve dropped my iPhone numerous times onto concrete and nothing has ever broken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cover that provides the necessary protection from bumps and drops. Only downside is the price is quite expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it Bestbuy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it iPhone 11 case. Fall iPhone case armor for safe. Good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection on the market

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection on the market.. the picket clips are crap but you don’t worry about dropping this thing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice case for Iphone 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice case , comfortable and not that bulky. Definitely recommended. A little pricey but is typical of an otter box case. Sadly not available on many colors, it would be nice to have available all the colors of iphone 11.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Already dropped my phone and I had no damage. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protected my iPhone perfectly. Love Otter boxes!! Definitely recommend it for the iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's An OtterBox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned several OtterBoxes throughout the years and they have all been very good products that protect my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its an otter box. and i trust it with one of my most important possessions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a awesome product. It really protects our iPhone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product gives me piece of mind knowing that i dont have to worry about my phone having this

    I would recommend this to a friend