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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2469 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers regard the Defender Pro Series Case as offering excellent protection and a good fit for their Apple iPhone 11/XR. Positive feedback also highlights the case's ease of use, and many appreciate its reasonable price. However, some customers find the case bulky and heavy, and the lack of a built-in screen protector is a common complaint.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,469 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box defender pro series case for iPhone 11, best case ive ever used!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox Defender

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects phone really well. Never had a phone damaged in a heavy duty Otter Box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good protection. Got it because I keep dropping my phone and it protects it pretty good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this case. He works in the oil field and needs a case with great protection and he can be rough with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for your iPhone , this is strong enough for protect you cellphone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband love's these phone cases, he did wish the glass or front cover would have come with purchase like before, now they make you buy a separate face cover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. This is probably my 10th different otter box and all my phone have being free of damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They need more stars for this rating.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently cracked the screen on my phone. After consulting with the technicians at the geek squad. I received another one in about a week. They assisted in retrieving photos and file. The Geek squad did an outstanding job from start to finish. For there professionalism, and attention to detail there are not enough stars for there overall rating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox and iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is the best at protecting your phone. Wouldn't do without one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for work outdoors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work outdoors in remote areas with rough terrain, using my phone to take field notes as I work. I am glad to say that this case is up to the task of keeping my phone in one piece, as I am certainly not delicate with my phone, dropping it often on the rocks and dirt around me. So far, the case has held up great with no damage to my phone and minute damage to the case itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otto

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this case it’s durable. It’s not bulky and it can fit in your pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my phone very well. It is well made. I always get this item at Best Buy and my family members also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protects my phone, essential to protect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has been protected since and would not be safe to do my job without one of these cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best case per usual

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't go with anything other than otter box. simple to put on and they hold up great to drops and falls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    11 defender a must

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no other choice! When you buy a new phone ,it has to be a defender case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better than others

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and sturdy worth the price, best one I have ever bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case and easy to install. Highly recommend. This case does not come with a screen protector

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great heavy duty.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case if you work in Autobody. It's super heavy duty. You do need a glass screen protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best product out there everyone in family has one that's 7 of us protects phone never breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my husband’s cell phone, the otter box is the best to protect your phone if you drop it!

    I would recommend this to a friend
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