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Customer reviews

Rating 4.8 out of 5 stars with 2469 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers regard the Defender Pro Series Case as offering excellent protection and a good fit for their Apple iPhone 11/XR. Positive feedback also highlights the case's ease of use, and many appreciate its reasonable price. However, some customers find the case bulky and heavy, and the lack of a built-in screen protector is a common complaint.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,469 reviews
  • Rated 5 out of 5 stars

    Typical Otterbox Expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox still has the reliable protection I just wish you didn’t have to pay the Cadillac price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far. I drop my phone all the time and not a scratch yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this case for my iPhone 11 and it has been great. I purchased this for my iPhone 11 and it fits great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid case, Great Protection!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides Great protection for your phone, sturdy and not bulky. Feels solid in hand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid case, feel protected with it on. You should use this to protect your investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went through 1 of these already with this phone. Wish it had stood up to the elements a little better but overall worth it as it has saved my phone from destruction many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for the money they are dam near indestructible. Makes the phone a little bulky but you will have that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BREAKAGE PROTECTION

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned one of these before and it has really protected my phone from being broken. Works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case I drop my phone a lot and I never fear with this case on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protects the phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only protects the phone, I need a clip on phone. The phone is a lot safer clipped inside a pocket of my pants.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection...BUT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apparently OtterBox has changed their Defender series cases. They no longer come with screen protection. You have to buy that separately, which is a bummer. It was one of those nice features they should’ve just kept.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable and really protects your iPhone from damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a pre teen

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my daughter a new iPhone and she can be very clumsy at times and this has survived many drops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. I love Otter. This case is deep so protects your ph is you drop it on that right angle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the grip case has. Easy to hold. Drop resistant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice it protects your phone in case you drop it heavy duty case and nice color beautiful protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is really nice and strong case good for the price and every day you can find really good deals in Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for daughter's iphone and yet a different color from each of ours so we can easily tell them all apart!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to protect your phone from drops, spills, and breaks. Best case on the market. Well worth the investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best cases

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterboxes are the best cases if you want to protect your investment.

    I would recommend this to a friend