Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Angle. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Alt View 2. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Alt View 3. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Alt View 11. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Alt View 12. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Alt View 13. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Alt View 14. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Alt View 15. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Alt View 16. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Alt View 17. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • OtterBox Defender Pro Series video 0 minutes 30 seconds

OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black

Model:
77-62880
SKU:
6361890
Highly rated by customers for:
Your price for this item is $53.99
Clearance
The comparable value price is $59.99

Customer reviews

Rating 4.8 out of 5 stars with 2469 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers regard the Defender Pro Series Case as offering excellent protection and a good fit for their Apple iPhone 11/XR. Positive feedback also highlights the case's ease of use, and many appreciate its reasonable price. However, some customers find the case bulky and heavy, and the lack of a built-in screen protector is a common complaint.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 2,469 reviews

  • It was very good product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good it fit the phone very good and perfect thanks to Best Buy for having the product that we need it

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Purple

    I would recommend this to a friend

  • iPhone case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case is very durable and protective. I got this for my son’s new phone.

    I would recommend this to a friend

  • My phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with it. I feel my phone is protected

    I would recommend this to a friend

  • OtterBox for iPhone

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and compact protection for my iPhone. I love the color too!

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Purple

    I would recommend this to a friend

  • Offers great protection for your phone

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last otter box kept my phone looking new and protected. So when I upgraded I also got one for my new phone.

    I would recommend this to a friend

  • Good purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy does it again. I am really pleased with the service and the product.

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Purple

    I would recommend this to a friend

  • Protects your phone better than anything else

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my new phone. I’ve had them before and keep getting new ones with my phones

    I would recommend this to a friend

  • Great protection

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price great protection. We always buy the otter box to protect our electronics.

    I would recommend this to a friend

  • Best Case

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love an otter box case, not as bulky but still strong and protective

    I would recommend this to a friend

  • PhoneProtection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality phone case. Worth the price provides the protection you need for your phone

    I would recommend this to a friend

  • A must have case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received it overnight fits perfect and excellent quality

    I would recommend this to a friend

  • Best Case

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome bulletproof case. Never damaged iPhone. Awesome case!

    I would recommend this to a friend

  • Otter box family

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the new iPhone. Spending a lot on a phone you need excellent protection.

    I would recommend this to a friend

  • Solid!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very solid and fits perfectly. Very well made. The installation instructions could be better.

    I would recommend this to a friend

  • Awesome!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!!! It has protected my phone when it fell. No breakage!!!

    I would recommend this to a friend

  • Otterbox

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for a great price. Best protection for your phone.

    I would recommend this to a friend

  • Awesome

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Protected my phone when I dropped it a few times without even cracking

    I would recommend this to a friend

  • SATISFIED

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product sturdy and durable very affordable

    I would recommend this to a friend

  • Great!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already have dropped my phone and this had kept it safe. Definitely a good purchase!

    I would recommend this to a friend

  • Otterbein case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects from any drops when working..this is a great quality case for your phone

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Purple

    I would recommend this to a friend
Page 52, Showing 1,021-1,040 of 2,469 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.