Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Angle. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Alt View 2. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Alt View 3. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Alt View 11. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Alt View 12. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Alt View 13. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Alt View 14. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Alt View 15. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Alt View 16. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • Alt View 17. OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black.
  • OtterBox Defender Pro Series video 0 minutes 30 seconds

OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Black

Model:
77-62880
SKU:
6361890
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.8 out of 5 stars with 2469 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers regard the Defender Pro Series Case as offering excellent protection and a good fit for their Apple iPhone 11/XR. Positive feedback also highlights the case's ease of use, and many appreciate its reasonable price. However, some customers find the case bulky and heavy, and the lack of a built-in screen protector is a common complaint.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 2,469 reviews

  • Great for construction workers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my dad and he always cracks his phone and with case has really protected it from his job

    I would recommend this to a friend

  • Great Case!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the otter box!! My phone feels like it’s so protected especially having a little toddler!

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Purple

    I would recommend this to a friend

  • Best protection you ever have

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection for your phone good value no matter how manny times you drop the phone it stays safe

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Purple

    I would recommend this to a friend

  • We’ve always used the Defender Series!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always incredible protection! Never left us down. Absolutely maximum protection for your phone!

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Purple

    I would recommend this to a friend

  • Very satisfied

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very strong. Heavy but will be great protection! Will buy more for my other phones

    I would recommend this to a friend

  • Phone Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really nice phone case. It’s kinda big but my phone feels protected.

    I would recommend this to a friend

  • otterber box case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. OtterBox brand is always dependable. Fits phone tight and secure.

    I would recommend this to a friend

  • Otter box never disappoints

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps protect my phone from scratching and cracking; bought it when it was on sale.

    I would recommend this to a friend

  • Great case for iPhone!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great protective case! Have had a similar one for previous phone and it was also great!

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Purple

    I would recommend this to a friend

  • Shon case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dropped my phone numerous times and I love how it protects my phone.

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Purple

    I would recommend this to a friend

  • Sturdy case

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for my daughter phone good protection for I phone

    I would recommend this to a friend

  • Excellent

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Excellent product for my phone. Easy to used and great look

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Purple

    I would recommend this to a friend

  • Phone Cover

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter cover is great protected my phone. Use for other cell phones and it does its job

    I would recommend this to a friend

  • Excellent

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defender series is by far the best! Been using otter box for years and have never broke a phone.

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Purple

    I would recommend this to a friend

  • IPHONE 11 Accessories

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 11 accessories phone case is great for protection .

    I would recommend this to a friend

  • Best iPhone Case, Period

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't let the price shy you away from this Phone case. It is the best case on the market today. Yes, it costs more than other cases but you get exactly what you pay for. Look at the construction and you'll see that other cases do not stack up against this one. You won't regret spending a few more dollars to protect an $800 iPhone!

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Purple

    I would recommend this to a friend

  • Great case.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my phone dry and it stays on my belt. Great case would buy again.

    I would recommend this to a friend

  • Great Case

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case-kind of bulky but is very supportive. Would rather have the symmetry

    This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Purple

    I would recommend this to a friend

  • Works great! Dropped my phone; no crack!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! I've dropped my phone numerous times and my screen is still intact.

    I would recommend this to a friend

  • Close

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects the investment and looks sharp!! Highly recommend!

    I would recommend this to a friend
Page 55, Showing 1,081-1,100 of 2,469 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.