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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2469 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the Defender Pro Series Case as offering excellent protection and a good fit for their Apple iPhone 11/XR. Positive feedback also highlights the case's ease of use, and many appreciate its reasonable price. However, some customers find the case bulky and heavy, and the lack of a built-in screen protector is a common complaint.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,469 reviews
  • Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case if you’re looking for a outer protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sturdy case can handle falls well. Easy to put on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Color nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well thus far and I have dropped phone a few times.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sturdy but heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was difficult inserting the iphone into the case that is very stiff. It barely fits in my back pocket or holding purse, but it will protect the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy case durable protects my phone Price isn’t bad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I can’t give it a 5 is because they don’t make these with the built in screen protector too. Aside from that this is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sturdy case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great strong and sturdy protects my phone well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a bit bigger of a case but it will be protected well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for protecting phone especially if it’s dropped!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That’s really great I feel my phone is much safer now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bulky but does what it suppose to do

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for a friend who drops their phone all the time and it is very durable just a bit bulky where it doesn't fit her car phone holder.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy is the best.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case worked well. Only thing I wish they had cuter colors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NEW PHONE IS NOW VERY BULKING

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really protects the phone but is very bulky and difficult to use when released from the belt case. It just a learning process

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hard

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thanks it protects my phone so at ease with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new iPhone 11. Ease of use of the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and not as bulky as I thought it’d be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really nice case it’s fit so nice on my iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great outer box it really protects my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good case that protects my phone very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case overs really great protection, but is pretty bulky. Especially if you don't use the clip and just slide the case in your pant's pocket.

    I would recommend this to a friend
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