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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2469 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers regard the Defender Pro Series Case as offering excellent protection and a good fit for their Apple iPhone 11/XR. Positive feedback also highlights the case's ease of use, and many appreciate its reasonable price. However, some customers find the case bulky and heavy, and the lack of a built-in screen protector is a common complaint.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 2,469 reviews
  • Rated 5 out of 5 stars

    Good protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the color choices and the excellent protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my iPhone greatly after dropping it 10 times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my phone. definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good protection for your expensive iPhone 11.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Indestructible case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very strong case. Seems indestructible. Only gave it four stars because there is no screen protector which is the downside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for I phone 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already dropped my phone and nothing happened!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best case for your phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    otterbox makes the best case to protect your phones!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MR YOUSE

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has not failed me yet I see other friends with screens on there phones that are all smashed I have never had that issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection and easy to use. Trust the brand.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HEAVY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUTTONS TO HARD TO PUSH AND HARD TO INSTALL AND GET OFFF

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We apologize for the issues you have experienced with your Defender Pro Series case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Good for protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like my otter cover, excellent for my outdoor work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great slim case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case worked out great for my sons new iPhone .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone case!!! Easy to hold.Strong case!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the color

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like otter boxes over all the other type of cases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otterbox = Protected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Otterbox cases and they have always protected my phone from substantial abuse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also purchased a iPhone 11 with this case but for reason was not credited with that purchase The case is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Win-Win

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandson. He is on his phone all the time. He drops his phone quite a bit and it was already cracked. This case is tough, great quality, durable and was a great value. I love it. He loves it. Win-Win!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    otter box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used orterbox”s multiple times never had a complaint …. One of the best cases you can get

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with the new phone and protects the telephone. Has a nifty handle that supports and elevates the phone when you lay it down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost there

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. Only proud it dies not come with screen protector so have to buy separately. If had that, would be 5 stars.

    I would recommend this to a friend