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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2469 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers regard the Defender Pro Series Case as offering excellent protection and a good fit for their Apple iPhone 11/XR. Positive feedback also highlights the case's ease of use, and many appreciate its reasonable price. However, some customers find the case bulky and heavy, and the lack of a built-in screen protector is a common complaint.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 2,469 reviews
  • Rated 4 out of 5 stars

    Cool case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool case. Very strong and sturdy. Highly recommend but it is kind of bulky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality,bullet proof phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox case is standard if you want tried and true protection for your phone. It’s easy to install and keeps your phone like new. This case is completely compatible allowing you to install a glass screen protector.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Will purchase again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product fit iPhone and very is solid and fells really nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sturdy but bulky

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay. Really sturdy but very bulky. Probably a good case if you throw your phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only Brand I Buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The old case finally wore out after a few years of use. I bought this one to replace it. Great product. Great quality. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always go to for work protection Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every single time we always get otter box to protect husbands phone for work use. Otter box stands by their guarantee, when this one goes down, we call them & for shipping costs they send out as many new ones we need. Otter box is awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally threw my phone at the wall and it’s still good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is top of the line. I always use otterbox when available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have! I’ve had three of these. Each phone placed inside the otter box has performed beyond expectations. They last the entire life of your phone. Keep it clean, and your phone will always look brand new. I have them 0n my iPad also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my boyfriend since he’s always messing up his phone cases. Works great! It’s lasted him a long time and that’s saying something!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Early birthday gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister got a new phone and didn’t want her risking of breaking the screen so I got her this case, I’d consider it as a very early birthday present since her birthday is coming up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent personal device.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who uses a phone anymore? This is a great personal device. Easy to connect to data files, text, pictures, movies,browsing, email and anything else a computer would do for you, oh and it also is a phone. Face time is great too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ver protective case. It feels good in my hand and effective.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the phone case it’s great quality and cool color

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection. HIGH COST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case protects your phone very well. I do believe it is over priced though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Cell phone case.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second OtterBox I purchase. I'm extremely content with the quality. Once I upgraded my cell phone I immediately came to Best Buy to purchase this case. Very durable. Highly recommed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protective case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, sturdy, protective case. A little big and bulky, but does the job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Durable case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the durability of this case. Easy to install and the price was a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Boxes are the best!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otter Box is perfect for my iPhone 11. My iPhone is very secure encased in the Otter Box. The Otter is sturdy and stately looking, and I was fortunate enough to get it in the color purple (matches my iPhone).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good protection for daughter's phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when I upgraded my daughter's phone. She wasn't keen on the black color (wanted purple) but they were out and we told her she's not getting the phone without the case. She hasn't complained since.

    I would recommend this to a friend