Customers regard the Defender Pro Series Case as offering excellent protection and a good fit for their Apple iPhone 11/XR. Positive feedback also highlights the case's ease of use, and many appreciate its reasonable price. However, some customers find the case bulky and heavy, and the lack of a built-in screen protector is a common complaint.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,469 reviews
Rated 5 out of 5 stars
Best Buy promo case?
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I tried to price match a competitors but could not find on app. This seems like a Best Buy only case. Be careful there descriptions of iPhone 11s are called something different.
I would recommend this to a friend
Rated 5 out of 5 stars
Fits well. Good materials. Best Otterbox to date.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fits well. Good materials. Best Otterbox to date. Looks different than the previous Defender cases, but I like it even better. The rubber outer shell is just “better”
I would recommend this to a friend
Rated 4 out of 5 stars
Bulky
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
it’s very bulky and pricey, but Excellent quality.
I would recommend this to a friend
Rated 5 out of 5 stars
Phone Case
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My last phone holder didn’t hold up very well. This one is very durable since I am very classy and tend to drop this a lot.
I would recommend this to a friend
Rated 5 out of 5 stars
Good
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good purchase Good purchase Good purchase Good purchase Good purchase Good purchase Good purchase Good purchase Good purchase
I would recommend this to a friend
Rated 5 out of 5 stars
Superior case for thoses that drop often
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
OtterBox defender series there’s nothing like it on the market does it have a lot of variety in colors but does the job and I’m someone who dropped the phone all day long
This review is from OtterBox - Defender Pro Series Case for Apple® iPhone® 11/XR - Purple
I would recommend this to a friend
Rated 5 out of 5 stars
You drop your phone a lot!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve had the tendency to drop my phone a lot because of my work with athletes. I’ve found that this case really helps me avoid damaging my phone. Great buy!
I would recommend this to a friend
Rated 5 out of 5 stars
Great case and protection
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wasnt a fan originally of the otterbox series however now that i own one i am a true converted loyal fan.
I would recommend this to a friend
Rated 5 out of 5 stars
Otter box lover
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this for my husband and so far he likes. He is a otter box lover, he never had his phone replace and now that he has a new phone he needed his otter box
I would recommend this to a friend
Rated 5 out of 5 stars
Mr. Jim Convissor
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have found the staff to be very helpful at the West Saginaw Best Buy, no matter what department I go to. It is a pleasure to go in the store.
I would recommend this to a friend
Rated 5 out of 5 stars
Sturdy case!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The product is well made and very tough. It should last a long, long, time. I highly recommend this product to everyone.
I would recommend this to a friend
Rated 3 out of 5 stars
otter box
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Protects the phone great and is virtually indestructible, but is larger than I would like. I understand it needs to be bigger for the protection, just not for me
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
It's a fine line between maximum protection and a streamlined design, and although we feel like the Defender Series offers a pretty solid balance, you might prefer the slightly lower profile of our Commuter Series case. Feel free to take a closer look right here at Best Buy and give our friendly Otters a call at 1-855-688-7269 and we'll always be happy to talk shop!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really sturdy phone case. Tight fit so you have to wiggle phone around until you get it in. Thanks
I would recommend this to a friend
Rated 5 out of 5 stars
Great case for ultimate phone protection
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This case provides the most secure phone protection than any other case I’ve used. If you drop your phone, this case provides the ultimate protection against breakage.
I would recommend this to a friend
Rated 5 out of 5 stars
Another great otterbox
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is about the 10 otterbox I’ve had and it works great like all the others I’ve had before. Highly recommended
I would recommend this to a friend
Rated 5 out of 5 stars
Father’s Day gift
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Father’s Day gift for uber athletic dad (with a new phone and no case?!?!). This case is gonna be a lifesaver! It’s tough and substantial but not crazy big.
I would recommend this to a friend
Rated 5 out of 5 stars
Solid case with clip
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My phone is always safe when protected by the otter box! This particular one is more bulky and has a clip but my husband prefers it that way.
I would recommend this to a friend
Rated 5 out of 5 stars
Current Bang For Your Buck To Protect An iPhone 11
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got it cheaper than it’s full retail pricing, so that’s a bonus on top of the case being heavy duty & sturdy.
I would recommend this to a friend
Rated 5 out of 5 stars
typical great product from OtterBox
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have always protected my iPhones with OtterBox's and never had a problem, dropping them, submerging them even in water. It's like buying insurance against damage.
I would recommend this to a friend
Rated 5 out of 5 stars
Worth every penny
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Brought the case and proceeded to drop my phone 6 times unintentionally lol. No breaks, scratches, or cracks to the phone. Love this case