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Customer Ratings & Reviews

Your price for this item is $53.99
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Customer reviews

Rating 4.8 out of 5 stars with 2469 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers regard the Defender Pro Series Case as offering excellent protection and a good fit for their Apple iPhone 11/XR. Positive feedback also highlights the case's ease of use, and many appreciate its reasonable price. However, some customers find the case bulky and heavy, and the lack of a built-in screen protector is a common complaint.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,469 reviews
  • Rated 5 out of 5 stars

    OtterBox cell phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have my own purchased @ BBuy last year. Durable solid no problems. Bought this one for my grandson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a phone dropper and this has saved me more than once. It’s thick and bulky but if protection is what you want then nothing better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Black Otter phone case. I got it because I dropped my phone on cement and I cracked the screen. I just wish I had of gotten it sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    typical great product from OtterBox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always protected my iPhones with OtterBox's and never had a problem, dropping them, submerging them even in water. It's like buying insurance against damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box is the best case hands down I drop my phone a lot never had any damage to the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Defender Pro Series. It keeps my phone protected while I am always tossing it on the floor at the gym

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultimate Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only case you will ever need for your phone. Both sturdy and well built.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my phone and doesn’t damage or chips easily. Durable and light weight. Had it for a couple months now and it’s still like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox best cases!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my OtterBox!! Have had nothing but these cases and never a cracked screen or damage to the phone. Highly recommend OtterBox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and even though my Best Buy is closing and geek squad was already gone, one of your staff assisted me in putting it on my phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box if the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't believe that this was such a good Black Friday deal, and they were already out of them. Will need to start looking earlier next year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Floor Rep

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Floor Rep was AWESOME!!! Very helpful and knowledgeable! Installed a face protector and the case.. Will recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11 Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New case for wife's new iPhone 11...so far so good as has come to be expected from OtterBox - does seem a bit boxy but she likes the feel better than other cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Same great quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fourth otter box I have purchased for various iPhones I have owned, I have never damaged a phone since I started using this case and I am hard on them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT TIME TO UPGRADE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY NEW PHONE IS AWSOME - THE CAMERA IS GREAT- THE SCREEN IS SHOWS DETAILS REALLY WELL AND BEST OF ALL I REALLY GOT A GREAT DEAL!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy Otterbox defender, had 3 year old iPhone 7 no wear, scratches or damage... traded in for iphone 11 and bought this Otterbox to protect the new phone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gr8 product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best investment to protect your iphone. you really cannot go wrong with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new OtterBox - Defender Pro series case for my Apple iPhone 11.its heavy duty, looks sharp and clean. Best Buy made it easy to purchase it,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Holster broke within 10 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The holster broke when I sat down in the car within 10 day of the purchase; however, Otterbox sent me a new one under warranty, so I was happy. I have used these cases for years and they were long lasting and very protective.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi, Frank!

      We're sorry to hear about the damage to your Defender Series Holster! We're glad to hear that you've already been taken care of with that replacement belt clip. If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    iPhone 11Works Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Seller were very friendly,met all my needs.The phone works great,camera has the best quality .I would definitely Recommend someone to purchase this product

    I would recommend this to a friend