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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2469 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers regard the Defender Pro Series Case as offering excellent protection and a good fit for their Apple iPhone 11/XR. Positive feedback also highlights the case's ease of use, and many appreciate its reasonable price. However, some customers find the case bulky and heavy, and the lack of a built-in screen protector is a common complaint.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,469 reviews
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still have my phone til this day no cracks or anything and I’m so clumsy I drop my phone logs of times throughout the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Military-strength durability and protection on your phone for folks who are all thumbs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box Good Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case Seems very durable Tricky to open until you figure it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my granddaughter’s cell phone yes the granddaughter that says she never drops her cell phone, right !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best type of phone protection that I have found yet, thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, much improved!! Will recommend this item To all iPhone owners

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case for construction workers tough enough to fall to floor and not break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xmas Gift for daughter. Difficult to acquire, but helpful employee at HR location was willing to go extra mile to get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for the trade working guy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case. I work as a plumber and I never have to worry about my phone getting banged up, chipped or cracked. Case is very sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Cell Phone Case!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone case to protect my phone. Tried others and they just don't compare. Just wish it came in more colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great staff

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rodney the manager in appliances was very helpful and knowledgeable. He went above and beyond to help me, very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Self

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best product you can buy and trust the guarantee alone is worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box for the win.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what the wife needed for her iPhone. Used the other one until it it was dead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I Loved that I got to use my Best Buy points for this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect for phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the otter box with my last two phones, that are great ,I dropped my phone and was not damaged , I highly recommend Otter Box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case cover

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is durable my husband has dropped lots of time and it looks brand new still love this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OtterBox is my go to protector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is my go to phone protector. In the store this unit appeared to be black, which is what I wanted. Got home to use it and guess what, it’s purple... Looked on the box, didn’t see a designation for content color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most rugged, durable, protective case ever made. Period. If you value your phone, you should definitely buy one of these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust your gut not the bulky thickness. Worth it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting used to it vs the thin life proof case that didn’t holdup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re constantly beating up your phone a good otter case is what I always go with. For work, exercising, and recreational use.

    I would recommend this to a friend
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