Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $27.99
Clearance
The comparable value price is $59.99

Customer reviews

Rating 4.8 out of 5 stars with 2469 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers regard the Defender Pro Series Case as offering excellent protection and a good fit for their Apple iPhone 11/XR. Positive feedback also highlights the case's ease of use, and many appreciate its reasonable price. However, some customers find the case bulky and heavy, and the lack of a built-in screen protector is a common complaint.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,469 reviews
  • Rated 5 out of 5 stars

    Reliable phone case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I often drop my phones but this otter box case has accomplished it’s tasks and has prevented my phone from damages. It has a good grip so it isn’t slippery compared to other phones cases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No screen protection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits nicely, only thing is, it doesn’t have anything to protect the screen with. You must purchase separately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great case if protection is your priority. Of course, not for everybody. It makes the phone much bigger, but the Otterbox Defender series is built for protection, and it is the best case for protecting your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has been perfect so far! I have it paired with a tempered glass screen protector. My last case didn’t protect my phone well enough, as a mom of two toddlers. I definitely suggest this case and it is so worth the money! The size took some getting used to, but it didn’t take long at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox is worth it!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great case for my phone. It has slipped out of hands or fallen from a pocket a few times and absolutely no damage. I have used Otterbox for my phones for many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durability

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case. My son always plays with my phone and eventually drops it, cracking my screen protector! With this case and how durable it is. I have no worries about any damage to my phone itself or my screen protector .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox is the way to go

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very hard on my phones and work in a lot of tough environments. I have always used OtterBox and they have been amazing. Numerous phone drops, wet, dusty and dirty areas and my iPhone looks brand new when taken out of the OtterBox case. Had to have it for my new iPhone 11.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough Case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my friends said this was the best case to protect my brand new Apple I Phone 11 and it is the charge cover at the bottom was too rigid i just removed it and works just fine without it, i love this case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t understand why phone cases cost so much . But I’m cool with paying extra to protect my phone from any damage. Quality over quantity. The directions to put the case onto my iPhone I did have to look on YouTube. Maybe the company can make instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable and tough

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work construction so I need a tough dependable case that protects my phone from a rough environment. This is my fourth defender case and they’ve saved my phones from damage often. I’ve tried a few other cases and this is the only case I will use to protect my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection For An iPhone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased my fourth iPhone. Have used OtterBox for everyone of them and have been saved from numerous drops without a single issue. OtterBox is expensive but worth its weight in gold in protecting an expensive investment like the iPhone. Highly recommended if you are tough on your cell phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box for apple 11

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does an excellent job. It is easy to assemble, fits will in my pocket or my merse. It has survived a fall from the table to a cement floor. I have found the otter box series to be excellent having owned three of them for various iPhones. Recommend without reservations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protective case for sure!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is durable and undoubtedly protective, too much so for my needs. It’s too bulky for my personal liking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid protector

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a bit bulky and expensive but well made. I'm sure it will protect the product from a drop off my hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box is solid as ever

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks like another winner for my new iPhone 11 and it included the carrier. If it works like the one on my old iPhone 6s Plus I’ll be very pleased. It was years old but looked brand new when I removed the old Otter Box. I work around swimming pools everyday and I need a rock solid case and clip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love otterbox. Only case i have ever used for my iphones and my kids phones They are made so well and i drop My phome several Time a day and never had a problem with my phone. One time it even flee out of my hand and across a parking lot and was fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this iPhone case fir my new iPhone 11. It offers so much protection. It can be clipped onto me or my backpack. I can take the clip off if I do not need to carry it that way. Would highly recommend this to everyone! Great Otter Box Case!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protects well.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Definitely keeps the phone well protected. Only negative was no built in screen protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox: Defender Pro for iPhone 11

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me, Otterbox makes the best phone cases. Maximum protection would be this particular line that Otterbox sells. You pay too much money for your electronics and it wouldn’t make sense to not protect them. I’ve been a customer for over ten years and never had problems with any Otterbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Shipping/Great Case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast shipping! Delivered in 2 days during Christmas. I was originally going to purchase two cases from Otterbox, but the same case was cheaper on Best Buy by $20. Saved $52 dollars by ordering on Best Buy, which is almost like purchasing another case.

    I would recommend this to a friend