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Customer Ratings & Reviews

Your price for this item is $27.99
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The comparable value price is $59.99

Customer reviews

Rating 4.8 out of 5 stars with 2469 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers regard the Defender Pro Series Case as offering excellent protection and a good fit for their Apple iPhone 11/XR. Positive feedback also highlights the case's ease of use, and many appreciate its reasonable price. However, some customers find the case bulky and heavy, and the lack of a built-in screen protector is a common complaint.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,469 reviews
  • Rated 5 out of 5 stars

    A great safe case for Iphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great OtterBox phone case that has kept my phone looking brand new ever since I bought it. I have dropped my phone many times and you would never know that the phone has been dropped. I would definitely recommend this to others!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the protection, wish it had a screen cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection for my iPhone 11. Have dropped my phone a few times since purchase. This is my 3rd otterbox case in my lifetime of using cellular devices. Love the clip and find it to be additional protection for my phone. Wish the clip flipped out to make phone stand. Also not too thrilled that Best Buy only had purple and no other colors. Nevertheless I’m enjoying my case and if protection is what you want this is the case to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for IPhone 11

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case! It is a nice deep purple and goes beautifully with my new light purple IPhone 11. It will protect the phone well. (I've had Otter boxes in the past and they are great!) I do recommend a liquid glass protector for the front of the phone, however.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had iPhones and Otter Boxes for many years. The Otter Box has always protected my phone. And this new case to date has already protected my new phone when it was dropped. However, the plastic screen protector is no longer included with the purchase. Although that is really disappointing I chose to purchase anyway. I also purchased separately an "invisible" screen protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second purchase after buying a new iPhone is to buy an OtterBox. You can't beat the protection they offer and the quality of the product is outstanding. I've owned other cases but regret the purchase and end up buying an OtterBox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case for my great niece's iphone after having to replace the previous one when she dropped it and it shattered! It's a 1000 times better than her other cases that were cute but offered no protection whatsoever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otter Box Defender Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an Otter Box Case, rugged and tough. The only dislike I, had with this case is that it had no screen protector. However, I bought the Alpha Otter Box Screen Protector separately, and even though it made the total purchase price of the case and glass more expensive, it has a better look and fell than the older style case with the screen included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for otterbox fans!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the start of my iphone journey, I have confided in Otterbox. Not only is it great protection wise, the design gives me confidence that nothing will occur to my phone. It’s a great purchase and has held up well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get this phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked color, style of case. I liked it’s different features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since the iPhone 4 I’ve been buying the Otterbox defender cases and have never had any of my iPhones get broken from being dropped. They are expensive cases, but they do protect you way more expensive phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otter Case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and sturdy. But it won’t allow charging with wireless charging.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    OtterBox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my phone, but is a little bulky.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Really protects my son's phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality, it really works

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter shattered the screen on her iPhone; after replacement, she wanted to get a case that was strong enough that it won't happen again. She bought this one, and its been excellent so far. To install this case you have to take it all apart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone protector.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent all around great product, this is my second case of the same, my 150lb mastador ate my first one, it did it’s job & protected my phone. He even buried it in the mud & it still protected the phone. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Case iphone11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth it! Had to replace my sons iPhone 7 and upgraded to an iPhone 11. I needed a case I knew would last. It is a bit heavy. Only issue my son keeps removing it bc the Gaming Charger (sideways charger) won’t fit. Only the regular charger does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox Case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox is known for their indestructible design and protect the phone! Well it does this for sure! Bought it for my dad who works in construction and that phone has no scratched or dings! Does the job so well!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dropped my phone more than a few times and it has kept the I-phone. from shattering. It The clip feature has also kept me from laying it down and losing the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the OtterBox.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will never be without an OtterBox again. Been using since an iPhone 3. That one dropped 30’ on to concrete and survived unscathed. Too bad it no longer has a built in screen protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the otterbox defender for my Iphone XR. Otterbox defender is the best protection for the iphone. It's easy to install and offers great protection. My only complaint is why don't they offer the screen protector as well.

    I would recommend this to a friend