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Customer Ratings & Reviews

Your price for this item is $27.99
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The comparable value price is $59.99

Customer reviews

Rating 4.8 out of 5 stars with 2469 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers regard the Defender Pro Series Case as offering excellent protection and a good fit for their Apple iPhone 11/XR. Positive feedback also highlights the case's ease of use, and many appreciate its reasonable price. However, some customers find the case bulky and heavy, and the lack of a built-in screen protector is a common complaint.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,469 reviews
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case. Belt clip is easy to use. Phone fits tight in case and very durable. Provides great protection from accidental drops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stuff

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with the OtterBox they’re about the best you can get I think

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes I love my OtterBox for my iPhone 11

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits snug and feels well protected. It’s a little more expensive than other case but definitely worth every cent. I wouldn’t recommend anything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this a while ago and have dropped my phone lots, phone is still in great condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my second cell phone cover the first one served me well still have the same phone in perfect shape. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid build

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my phone for years now. Would never go for another brand

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tight but very protective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case takes a bit to remove - like when you have to install a screen protector because this one does not come with a screen protector. It does seem like it will be a very protective case though. It is easy to grip and does not impede the use of the phone in any way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ottorbox for the win

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ottorbox for the win. this is a great case that is less bulky than previous ottorbox's I've had in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #best phone protected case ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case ever, if you want protection this is your case. Been using for almost 15 years and has never failed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long Review recommendation for otterbox users

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, this case is as advertised, durable, and plain. It is harder than hell to put on, but totally worth it, just get the person you know with nails to help you out if you don't have any of your own. One heads up for all of you upgrading from an 8 or earlier the Defender cases no longer come with the clear screen cover, You now have to buy a screen protector which puts a dent in your wallet. My total price was $97 dollars just for the case and screen protector which I'll admit is a ridiculous price to pay but my phones usually last me around five or six years. If you are planning on getting every new version once it's released, don't bother paying an arm and a leg for a two-year stretch, but if you're like me and probably going to use the same case for all five or six years, it's worth it. I have used Otterbox Defender cases since 2012 and have dropped my phone down two flights of concrete stairs and not only was my phone not hurt, but the case itself wasn't even cracked. I've never had a screen or phone itself needing replacing thanks to the case. Always recommend these cases for the clumsier individuals out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case - Well worth the expense

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great reputation and I highly recommend to anyone seeking a protective case. Nothing beats the Otterbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box is great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits and protects perfectly…great product and I would never use my phone without otter box protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cover

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone cover. I purchased it for my Girls and their phones are still in great shape.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool durable case

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    more than a year with it and has been protecting my phone all the time from everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Still have it after a couple years and it really works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection and decent holster

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used these "Defender" series cases for several years now and it's pretty much my go-to choice now for phone protection and EDC. I have an iPhone 11 Pro Max phone, so it's bulky to be placed and carried in a pocket. So the holster is great for clipping to my belt. I HAVE broken the holster a few times by snagging the phone on something...typically getting out of a car or similar. You used to be able to buy the holster separate, but not anymore. I also like how they removed the plastic film cover from the case...allows you to use a glass screen protector which won't loosen over time or cause issues when touching the screen because it's not making full contact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides excellent protection and fits like a glove! Is a little bulky but otherwise a great produce.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Simple to use and sturdy. Replacing my old phone protector was easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very protective, i think i could drop it off a high building, and my phone would survive without any damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for kids

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for kids cell phones. Saves from buying a new phone for your children.

    I would recommend this to a friend