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Customer Ratings & Reviews

Your price for this item is $27.99
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The comparable value price is $59.99

Customer reviews

Rating 4.8 out of 5 stars with 2469 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers regard the Defender Pro Series Case as offering excellent protection and a good fit for their Apple iPhone 11/XR. Positive feedback also highlights the case's ease of use, and many appreciate its reasonable price. However, some customers find the case bulky and heavy, and the lack of a built-in screen protector is a common complaint.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 2,469 reviews
  • Rated 5 out of 5 stars

    Manageable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, good grip, it handles very well, very sturdy,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Normal Otterbox issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usual Otterbox, protected phone good. Until the normal failures. The port covers wear our and then become useless. No protection at that point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone case. Slightly bulky but protective. Good for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case for iPhone 11 & XR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best case for the iPhone 11, with maybe Lifeproof equaling it. Its a little bulky but looks good and protects your iPhone 11 or XR very well. I usually use the Otterbox commuter cases, but for this model it offers little protection. For this phone the Defender case offers the best protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XR case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case, good protection! A…………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It protects my daughter’s phone when she drops it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's an Otterbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that this OtterBox cases dosen't have a built in screen protector. This allows for a clearer view of the screen. I put a glass screen protector on and the case fits with no problems. It was very easy to install. If you need to remove it, it needs something to pop the sides apart. It looks like it should be pretty good at protecting from drops, dust, or if outside in a light drizzle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has kept my phone safe for a while now it’s great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simply The Best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use OtterBox to protect my electronics. Great protection hands down! Protects perfectly against falls. Very pleased with its performance!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I needed, perfect for working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Sales person

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that assisted me was extremely professional and knowledgeable on electronics. He asked what I was going to be using the two ipads for and made a suggestion to purchase the newest midrange ipads. Did not try to sell me anything more than what I was needing! I appreciated that!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one for five weeks ago it was good I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Otter Defender only because I got a new phone because it still is protecting my old iphone 6 which I gave to my son! That phone has fallen from a 2nd floor, flown out of car window and nothing harmed! This is the gold standard for protective covers! Although this new model does not have screen cover so I advise you get a tempered glass cover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with otter box. Protects phone and does it’s job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protective case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the purple color and the way the case has protected my phone from the few drops i have had. The case is easy to put on and looks great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it fits XR/11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 for me and my boyfriend and it fits perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband liked it! Easy to put on phone. Fits in his pocket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great, a bit large but protects phone from drops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 out of 10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps the phone protected and the belt buckle is the best

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox is the best phone protection case I have had so far...and I've had many phones. I give it 4 stars because I have to buy a screen protector, which costs more than the OtterBox. They should have a combo package option for some of us. The color is a nice option than just plain black, which tends to get lost on couches or in dark rooms. The belt loop carrier also locks outward to double as a phone stand. Nice. This is my second Otterbox Defender. Only because my dog chewed my carrier piece and I need to be hands-free for work.

    I would recommend this to a friend