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Customer Ratings & Reviews

Your price for this item is $24.99
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Customer reviews

Rating 4.6 out of 5 stars with 1129 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Defender Pro Series' exceptional protection and secure fit for their Galaxy Note20 Ultra 5G phones. Many appreciate the case's high quality and the grippy feel, making it easy to handle. While some find the case a bit bulky or pricey, and others have concerns about the holster, the overall feedback highlights its protective capabilities. The weight of the case is also a point of discussion, with some finding it substantial.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,128 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    So far, so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case seems pretty solid so far. Has held its shape and protected my phone so far. No complaints really, except I do think for the price, Otter Box should maybe include a screen protector since the phone isn't fully encased.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice case. I have dropped my phone a couple of times since the purchase of my case and no bumps or bruises on my phone so far Everything is all good. Nice comfortable feel in my hand and it just looks and feel good!..

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Excellent phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case especially for the Note 20 Ultra as the cameras protrude outside the mfg.case. You can not lay phone down flat to do any type of work. With this Otterbox case on it is no longer a problem. It will lay flat and provide the protection that Otterbox is known for.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you look at other cases, this one feels like it will actually protect your phone. This is the 3rd case I purchased and it's awesome. It actually protects the camera and is a no brainer being an otterbox. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox Defender Pro Note 20 Ultra 5G Case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Otterbox Defender Pro case! I've always been a fan of Otterbox cases! I've used these cases on every phone that I have purchased! If your looking for a case that provides maximum protection this is the case for you!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best phone cases on the market

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have broken a few phones in thebpast with cheaper phone cases so bought this one when i got my note ultra 20. Its not bulky like some other cases and has kept my phone in immaculate condition.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Great Protection for your phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Otterbox purchase. The quality is excellent and the belt clip works great. During covid, i've had problems with the Otterbox support as in non-existent. But all-in-all great cover with plenty of protection.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    good case, great company

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Otterbox cases for any phone i buy. With this phone being as big as it is its still comfortable to hold. I've only had now for a month or so but, if its like the rest of them it will last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    You're crazy if your phone isn't in one.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had Otterboxes for years. This one is no exception. While horsing around with friends, my phone got thrown and it broke the windshield in my car, but my phone was perfect.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Bulky but a must

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my devices have otterbox no questions asked. Only bulky so if you don't care it's ok. Bulky but phones are slimmer now and I find this case to be much less bulkier than similar otterbox case on other devices

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    Bulky

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case was simply too bulky........took it back. I would recommend it to you as a great option for adding a high level of safety to your phone...but, you will have to accept the bulk and problems associated with it...

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi DrHoo1,

      We’re sorry that the Defender Pro Series Case was a little too bulky for your comfort level. Perhaps our Commuter Series Case or Symmetry Series Case would be a better fit for you. They are both a bit slimmer but still offer quality protection for your device. You can check those OtterBox options out at the links below!

      https://www.bestbuy.com/site/otterbox-commuter-series-for-galaxy-note20-ultra-5g-black/6422011.p?skuId=6422011

      https://www.bestbuy.com/site/otterbox-symmetry-series-for-galaxy-note20-ultra-5g-clear/6422019.p?skuId=6422019

      Happy Holidays,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy Otterbox for all of my phones. This one is just another in a long line of great strong cases. It will definitely protect your phone on the back and sides

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Defender

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otterbox Defender is easy to install on your Galaxy phone. The Otterbox holds your phone securely to your belt. It is very easy to snap the phone to your Otterbox case ,or undo your phone from the case.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    OtterBox - Defender Pro Series for Galaxy Note20 U

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy and practical phone case since comes with a belt clip but super overpriced nothing to special from a eBay phone case that tis three times less expensive you are literally paying for the brand name.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Case works as intended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case works great and as intended. Has already survived it’s first drop. Easy to put on. Wish cases came with screen protectors like they used to though. Now you have to spend extra money on that protection.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Durability Short-Lived

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case makes it difficult to hit the buttons on the side of the phone. It was never dropped in water, but the sides of the case began cracking and peeling.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Love my new phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Samsung Galaxy S10+ with the new Galaxy Note 20 Ultra 5G unlocked version. Phone takes great pictures. Love the stylus pen. Used Smart Switch to move all my phone info into the new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Slightly Bulky but excellent protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get OtterBox protection for my phones. This case is a great choice for protection and portability. Only slightly adds to the bulk of the phone but still fits in my pocket and car's cup holder.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Rugged, has taken a few falls like a champ, has an opening for accessing the stylus for this model phone. You should still get a screen protector. Belt clip can be used as a prop too.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box is a very reputable brand. Defender case is also their flagship product. The case is not that big, it offers great grip and solid built quality. Get it and you will definitely feel secure at hand.

    I would recommend this to a friend