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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 271 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are pleased with the Defender Series Case's excellent protection and the convenient built-in screen protector. Many appreciate the case's snug fit and ease of use, along with the inclusion of Apple Pencil storage and charging capabilities. However, some find the case to be heavy and bulky, and a few customers expressed concerns about the price and limited viewing angles offered by the stand.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 271 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox For Life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be an OtterBox fan for life. I don’t like spending over $100 for a case but a few years ago I bought an OtterBox fir my iPad and while I was getting my son in his car seat I placed my iPad on the roof of the car. I began to unknowingly drive with my iPad on top of my car. All of a sudden I heard the iPad hit my trunk and realized that I had drove off with the iPad still on top of my car. I pulled over and began to frantically look for it on the street using my iPhone as flashlight. A car was coming towards me and I heard a sound that made me sick to my stomach. The car ran over my iPad. I grabbed it and to my surprise nothing was wrong with my iPad just tire tread marks on my OtterBox case. This case is strong and worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Screen protector

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for my iPad Pro love having a screen protector built in so I don’t have to spend another 50 bucks on a screen protector it is a little pricey but it’s totally worth it for the protection it provides

    I would recommend this to a friend
  • Cons mentioned:
    Color options, Price

    Rated 5 out of 5 stars

    Love otterbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always thought that otterbox was the best case for my devices. My only complaints this time was that I didn’t have any other color options and the price was a bit excessive for this particular device.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protective case for Ipad Pro 12.9

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Bought this case for my Ipad Pro 12.9 because I needed something to replace my other case I have using this Ipad for work every day just got worried about dropping it and messing up the Ipad. But since I have had this case on here I feel a lot better with it. With no worries. The only thing I kinda wish that they did was for the apple pencil where you hook it up to charge is that's all you can do it charge it But have to take the pencil out and snap the case back down and the hard shell that come's with it. It has a spot to put the pencil but sometime's that you just take the ipad with you and then you need the pencil with it then you get worried about losing the pencil. But other than that I really like the case for my Ipad.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent protection for iPad Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for a 12.9 iPad Pro for my 13 yr old son, great protection. The little stand should have higher/taller setup and probably more user friendly but its ok if you do not want to use the camera so often.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Built like a tank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great case. Really bulky though if you care about slimness. I do wish they made a folio case for this iPad already. But for a sturdy and rigid case that will protect your iPad at all cost this is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    It’s ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For us it was too bulky we returned it to the store but depending on who will use it it might be a good idea. So if you need it for your children or if you’re always dropping your IPad it is a good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox defender cases in general are great when it comes to protection! they can be a bit hard to remove when it comes time to cleaning it, but it's very durable and sturdy! Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Screen protector

    Rated 5 out of 5 stars

    Fantastic quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic quality and great build. It’s solid and protects your iPad Pro. Also, the built in screen protector works very well. I don’t see that oily rainbow effect under the screen which is nice.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    It’s an otter box so....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very strong case a bit on the heavy side but that is to be expected considering it’s durability but my two complaints would be that the little rubber tab that covers the charging port presses down on the charger while connected and I can see that causing issues in the long run and also it’s very steep price point considering it’s just a little plastic and rubber but hey it does it’s job and you get what you pay for and otter box has earned their reputation for a reason their products are solid I needed a case that would give me enough confidence to allow my small children to use my iPad Pro and this case does just that. I would highly recommend this case but only to people that plan on keeping the case on it long term ie not for someone that plans on using smart key board because it’s a pain in the butt to get on and off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It wouldn't fit, so I returned it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dude, this thing was sturdy and it will keep your Mac or I mean your iPad pro safe and sturdy dude I had to return it because it wouldn't fit in my carrying case

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case was great when I had it, I originally purchased it because I wanted something protective for my new iPad. And it was able to provide such protection the case was able to not interfere with any interactions on the iPad at all, the buttons were clicky, screen was protected, ports were accessible, but I returned it shortly after a because I got the Magic Keyboard instead. Overall if you want a protective case for the iPad, this is your way to go strictly because OtterBox stands behind their products.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. I have already dropped my iPad and not a break or a scratch. The only thing I don’t like is that it’s bulky but I can definitely work around that.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Angle

    Rated 4 out of 5 stars

    Not OB’s best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an OB Defender case, so you know it’s protective. I didn’t like the angle of my iPad when I’m using it in portrait mode in the shell/holder, it’s too straight up and down. For that reason I returned it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Apple pencil, Protection

    Rated 5 out of 5 stars

    Works.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Otter box. It protects the ipad just fine with enough room for the tempered glass in between. Got a spot for the apple pencil too.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Screen protector

    Rated 5 out of 5 stars

    Great all around protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all around protection for my 7 year old. Screen protector cleans up nicely after her sticky fingers touch all over it. Heavy duty for falls.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Still had to return and exchange for different pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me first preface this by saying that the overall sence of protection is overwhelming. I am not going to take my iPad into the pool or anything but while I used this case, I was very secure with +$1000 tablet remaining intact if I were to drop it. The wife did. No harm no foul. Phew. Had to return it though. I had purchased/installed a separate screen protector (Invisishield Glass). This in conjuction with the clear screen that comes part of the cases construction created missed touches and made typing a bit more of a challenge. I cannot speak to the sensitivy without the scree protector but it was enough for me to return and exchange for a product that did not come with a built in screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    otterbox....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a otterbox . Bulky but protects my i pad great . I recommend for people who have clumsy hands or who have children. Great case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cover appears to give good drop protection and installs in a flash. The flip back cover makes a good pad rest for typing.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent so far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our newest iPad Pro right after we had to ship another one back to Apple to be repaired when it fell. So far it’s worked. It’s tucked inside the case nicely and I really liked not having to put a stupid screen protector on the iPad since it has a built in screen protector. The outer shell cover is a tad hard to unsnap but I assume that’s a good thing when it gets dropped...

    I would recommend this to a friend